About UsSYNERGY HomeCare
of Westwood

The people behind our home care

Meet Our Team

Peter and Shannon Sakellariou

Peter and Shannon Sakellariou | Owners

Peter started working with seniors 9 years ago when he served as a hospice chaplain. He visited with clients in their homes or at facilities, listening to their concerns and offering support. Through his hospice chaplaincy experience, Peter saw up close the environments in which seniors were living their final days. He saw how difficult it was for some and how much more comfortable they’d be in their homes. As a chaplain, he also didn’t have much time with each client. The idea of home care was inspiring: to provide services that helped people stay in their homes–or get one-on-one attention wherever they lived–and to be a resource for all different needs. We have gotten to know our clients’ histories, their families, and how to make their lives more comfortable and secure. And Peter has been on hand many times with his hospice experience to provide that support to Synergy clients.
Shannon has been a teacher for more than 20 years, so she’s a real people person. She enjoys getting to know each client, as well as the caregiver team. It’s so satisfying to see the sense of relief and peace of mind on a client’s face when they start services. They know that they have a whole team of people who are working for their well-being. Both Peter and Shannon have received so much joy getting to know clients, and it’s meaningful to them to know that their efforts truly make a difference in their lives.

 

MelissaMelissa El’Saieh
Recruiter & Client Care Supervisor

Melissa joined our team in November 2019 and is our Recruiter and Client Care Supervisor. She participates in the onboarding of new hires, and supervises the activities to attract and evaluate candidates for open positions through recruiting websites, employee referrals, and onsite recruiting. Melissa communicates with clients and caregivers to ensure that services meet SYNERGY’s professional standards. She also visits clients in their home to make a personal connection of ongoing care management and to assess the caregivers’ work. Her detail-oriented nature and organizational skills are essential when helping clients get the most from their home care experience.

Melissa completed a B.S. at Bridgewater State University in Biology, thinking of a career in health care. As part of that training, she worked as a Certified Nursing Assistant (CNA) in home care for two years. Her career direction shifted when her part-time work in retail led to a promotion to management of customer services.  Now at SYNERGY HomeCare, Melissa is able to combine her background in health care, experience as a caregiver, and expertise in customer service to work with our caregivers and clients.  

 

Marcy Leiman - SYNERGY HomeCare of WestwoodMarcy Leiman
Director of Sales & Marketing

Marcy joined our team in November 2020 as the Director of Sales & Marketing. Marcy manages our social media, attends and follows up with contacts at professional networking opportunities and referral sources. She will attend community events and write our newly established e-newsletter. In this role, Marcy will work to spread SYNERGY HomeCare of Greater Boston’s mission and vision throughout the area. 

Marcy completed a Bachelor’s in Communications at SUNY Buffalo and a Masters in Elementary Education at Lesley University and has worked for several years in marketing at another home care agency.  Having also worked as a networker and marketer in other industries, her interpersonal and social media skills will greatly expand the SYNERGY brand throughout Greater Boston.  

 

CharleneCharlene Amaral
Client Care Coordinator

Charlene joined SYNERGY in June 2021. She is currently in the process of getting her bachelor’s degree in psychology from Southern New Hampshire University. She has been a part of the home care field working as an experienced Personal Care Attendant (PCA) for over seven years. She started working in home care at age 17 and has always felt the need to help others and enjoys the personal bonds she creates with her clients. 

In addition to being an attentive caregiver, Charlene is continuing her journey as a Client Care Coordinator for SYNERGY. She will be using her knowledge to ensure clients receive extraordinary care as well as working with our caregivers. Her key attention to detail will be an asset in her role. Charlene uses her exceptional communication and problem solving skills to help manage both the clients’ and caregivers’ scheduling needs and ensures that care plans are followed to the utmost professionalism.  

 

Islyn Sprott
Lead Caregiver

Islyn has been with SYNERGY since April 2019, transitioning from private duty clients. She has worked with all levels of care: homemaking, dementia, mobility and personal care. She is always asking questions and learning new techniques, and now she assists with the management of clients’ care. Islyn takes pride in her clients’ satisfaction with her care and loves to hear, “Izzy! You are amazing! We love you!”

After high school, Islyn worked in retail and attended cosmetology school. She later developed a childcare business with a number of families. This private business led to care for an older client, which inspired her to go back to school for her HHA and CNA certificates. She loves working with seniors and is happy to represent SYNERGY now. Her interests include interior design, baking, and cleaning. She loves a spotless house!

Our Clients’ Well-being is Priority

Empathy. Loyalty. Compassion. Trust.

These are the expectations we have of all of our caregivers and home care specialists– because they are the same expectations we would have of anyone caring for our own children or aging family member.

 Neponset River Regional Chamber  

What Our Clients Are Saying

I will forever be grateful to Synergy for providing us with heartfelt care for those most difficult months. Peter Sakellariou and his wife Shannon are the spirit of Synergy. I would only hope that everyone would have the blessing of their care for a loved one.

~Elaine B.

SYNERGY sent the most wonderful caregiver to be with my mother in her final days. While we only had a few times, she brought calm, confident expertise during a very difficult time. We are very grateful to SYNERGY for their support. 

~Kate H.

When we learned of the Synergy Team lead by Peter Sakelleriou, it was like breath of fresh air. After our Aunt lost her battle with cancer, it wasn’t long before our Uncle was in need of in-home care as well. The peace and caring that was offered again by the Synergy team was beyond wonderful. But that is Synergy’s method, always willing to go above and beyond for the benefits of those in their care. Both my wife and I could not be more appreciative of the efforts the Synergy team offered in the care of these two very special people in our lives. We would recommend them highly. Thanks again to the Synergy Home Care Team for their efforts on our behalf.

~George L.

I like the attention of detail from the very top. I like how several people are aware of the case and will contact you. They pay attention to make a good match.

~Rose W.

I have a special needs adult child and SYNERGY HomeCare is one of the only agencies that would work with him. SYNERGY HomeCare is very personable and actually came and met with me and with the caregiver. My son is not difficult, but I have had two other agencies that were not capable of helping him.  There is a lot of communication between the office and myself. The office checks in on the aide and with me. I once left for four days and the people at the office made sure everything was in order and came and walked me through what was going to happen. They were very very good to make sure I was comfortable.

SYNERGY HomeCare helped me find somebody who would be the best fit. They researched very hard. They thought about who would be best. There are few agencies that would care like my caregiver does at SYNERGY HomeCare. I am grateful for her. It’s not easy to relinquish myself from his care, but my caregiver makes it easy.   She gives me peace of mind. I don’t have to schedule my life as much anymore. I don’t have to worry.  She gives him his meals and plays with and just takes care of him. She lets me have a breather.

~Catherine C.

SYNERGY HomeCare is excellent. They do what they say they are going to do. They have come up with good people. They are on time and trustworthy. It takes a big burden off of me for my wife with Alzheimer’s at home. Our caregiver Pat will clean the house, talk to my wife and keep her comfortable and sociable, and she is available when we need her.  I know she cares because she is like a friend. I appreciate that she is caring, friendly, and capable.

~Robert