The people behind our home care
PROPELLING LIVES FORWARD
If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.
A Company Committed to the Highest Standards of Home Care
Having been in your shoes, we understand the load and strain you are under while trying to care for a loved one, work and run your own life.
We started this business in order to help folks like you. After going down the same road as family caregivers, we have now served over 500 clients. From the start, our commitment has been to solve problems for our clients as if they were members of our own family. A benefit of this approach is that we have now seen and solved most problems that are out there. We are now in a position to assist you as you enter into this phase.
You will never hear us say ‘We don’t do that’ or ‘We can’t help you’ or ‘Our policies prevent us from being able to help you.’ What you will hear is ‘if we can’t help you, we know folks who can. Let me look into that. I will get right back to you.’
We do not simply provide caregivers and invoices. We solve problems. So that after talking with us, you are in a better place than you were before you called.
High-Caliber Customer Service
SYNERGY HomeCare Seattle has no time minimums for visiting clients. We offer care in one hour chunks in private homes. In the vicinity of our main operating area, which is in Seattle proper and West Seattle, we routinely string together visits to several clients consecutively in order to provide service in small time units at a reasonable price.
Our service is superb. We answer our main phone number 24 hours a day 7 days a week. The person who answers is an employee who knows the business, the clients and all the caregivers. In the event you need to talk to one of the principals in the firm, they know how to reach us at all hours.
When describing the level of service to prospects, I tell them that when you hire us, it is like having a new son-in-law, with 70 family members. The only difference is that we do not drop in for family meals.
We have repaired items in client’s homes, delivered items in my pickup, talked to lawyers, doctors, social workers on behalf of our clients.
We manage interface with Long Term Care insurance firms.
Our home care services are available in Queen Anne, Madison Park, Magnolia, Capital Hill, Laurelhurst, Wedgewood, Ballard, Fremont, Northgate, U-District, Wallingford, Ravenna, Green Lake, Belltown, Downtown, West Seattle, Burien, Beacon Hill, Columbia City, Seward Park, Rainier Beach, and Normandy Park.
The local Home Health and Hospice firms will also corroborate what I say here about our high service standards.
Solutions to Your Needs
It is routine for our caregivers to document significant findings after a client home visit via email. We pass that information to remote children of clients in order to ensure they have current and accurate information about their parents or loved ones condition.
There is no limit to what we will do to work with you so that you can be the family or loved ones, and we take away the load of concern that you now bear as you worry about their welfare and future.
Our promise to you: care that moves you
Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.
We guide with purpose
We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.
How we do it:
- We serve beyond the job description.
- We approach the job with a sense of adventure and purpose.
- We take ownership and responsibility over results.
- We quickly spot new opportunities for improvement and act on them.
We know individual people have individual needs
What we do:
We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.
How we do it:
- We approach every encounter with compassion, personality and positive energy.
- We inspire others through words.
- We are curious. We ask questions and listen to what’s unspoken.
- We help you set goals. We make you feel as though we are walking with you on your care journey.
Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.
Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.
We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!