The people behind our home care
PROPELLING LIVES FORWARD
About SYNERGY HomeCare of Virginia Beach
SYNERGY HomeCare of Virginia Beach is owned and operated by Craig Hendricks and Rachel Sicoli, RN. They got into home care because it was a business that they were familiar with and they both have a passion for helping older adults. Rachel has been in home care as a nurse for 10 years.
Craig and Rachel’s team of caregivers will primarily serve residents of the greater Virginia Beach area, including Virginia Beach, Chesapeake, and Norfolk, with services ranging from companion care to personal care to specialized care for people with chronic health conditions or recovering from illness or surgery.
Rachel had worked for a SYNERGY HomeCare office in New Jersey and liked the compassion and support she got from the company. In moving to Virginia, she wanted to bring the same standard of quality care with her.
Craig and Rachel both have personal connections to the home care industry, playing a large role in caring for their own family members as their needs changed. They also wanted to find a business that they could open together that tapped into their professional backgrounds. They chose SYNERGY HomeCare for its robust support systems, making a new area feel more like home to them and in turn, doing the same for their clients.
Rachel has always been in jobs that had her in various positions of caring for others:
waitressing, personal training, college professor, group instructor, massage therapist, life
coach, home care nursing, advocate, and CPR instructor. She has the ability to easily read
and understand people deeply and quickly gains trust from those around her.
Craig has also been in the field of caring for or teaching others: massage therapy, valet parking, personal training, construction, office management, and CPR instructor. He has a knack for detail and dove headfirst into learning and running day-to-day operations. Craig has a great ability to be patient with others and offer effective and empathetic communication.
They truly practice their mission of offering services to families and clients, and that means effective and thorough communication within all parties involved. To Rachel and Craig, that also means consistency, compassion, and trust. These pieces are all essential to be able to provide the best care for every client. Their caregivers are also be a part of this effort. SYNERGY HomeCare clients will always know them, as they are the faces of the company and always available to you 24/7.
SYNERGY HomeCare of Virginia Beach provides a wide range of non-medical care options. Companion care includes assistance with cooking, shopping, running errands, light housekeeping and other tasks that allow clients to live independently. Personal care includes assistance with bathing, dressing, using the toilet and other activities of daily life.
Our promise to you: care that moves you
Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.
We guide with purpose
We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.
How we do it:
- We serve beyond the job description.
- We approach the job with a sense of adventure and purpose.
- We take ownership and responsibility over results.
- We quickly spot new opportunities for improvement and act on them.
We know individual people have individual needs
What we do:
We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.
How we do it:
- We approach every encounter with compassion, personality and positive energy.
- We inspire others through words.
- We are curious. We ask questions and listen to what’s unspoken.
- We help you set goals. We make you feel as though we are walking with you on your care journey.
Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.
Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.
We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!
