The people behind our home care

PROPELLING LIVES FORWARD

It’s funny how life works, sometimes. David met a SYNERGY HomeCare owner when he was the private club GM. David and Monica reached out to SYNERGY HomeCare to learn more about what it’s like to own a home care franchise. Soon after that conversation, Monica and David became SYNERGY HomeCare owners in Lake Ridge.

Monica describes their working relationship as yin and yang as their skills complement each other well. Monica has a background in public affairs and community relations, was a Rotary Club of Washington, D.C. president, and as an Army brat, a candy striper at the 121st Evac Hospital in Seoul, Korea. David’s career as a private club GM is very similar to owning a home care agency. He describes the club members as “clients” and the staff as “caregivers.” He said it would be an easy transition from GM to home care owner, as his purpose is to serve and ensure clients are happy and caregivers are supported and treated well. They have found their home.

They are a thoughtful pair. Monica reflects on her long-time friends who are now caring for aging parents, a few whose parents have Alzheimer’s. Monica and David have a family member with autism and a family member living with Parkinson’s disease. They want to help people understand home care is for everyone, wherever home is. Something else that Monica has noticed is that people have a hard time asking for help. Both David and Monica encourage you to reach out to them for help. It’s healthy to do, and it’s good for the caregiver and the loved one. Getting past the fear of asking for help can be one of the most freeing things a family caregiver can do.

Their mantra is, “If you can be one thing in this world, be kind.” They live by this as they feel that in some way, we are all connected. When we give to others or help them somehow, they’re helping make the world a better place. They believe people remember your kindness and they, too, can pay it forward.

The Conroys hope that you will call them should someone in your family need care at home. They’d enjoy meeting you and making new friends as well as making your loved ones comfortable and happy in their home.

David and Monica Conroy

David and Monica Conroy | Owners

Meet David and Monica Conroy, owners of SYNERGY HomeCare of Lake Ridge. They’re a dedicated couple who care for their blended family and love traveling to other countries such as Vietnam, Korea, Japan and David’s homeland, Australia.

Monica and David have spent their lives caring for others in one way or another. Yes, that means family, but it also applies to their career choices.

David recently left his position as the general manager of a private club, which allowed him to review his life, determine what he cares about and how he could incorporate that into his next career move.

Our promise to you: care that moves you

Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.

We guide with purpose

We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.

How we do it:

  • We serve beyond the job description.
  • We approach the job with a sense of adventure and purpose.
  • We take ownership and responsibility over results.
  • We quickly spot new opportunities for improvement and act on them.

We know individual people have individual needs

What we do:

We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.

How we do it:

  • We approach every encounter with compassion, personality and positive energy.
  • We inspire others through words.
  • We are curious. We ask questions and listen to what’s unspoken.
  • We help you set goals. We make you feel as though we are walking with you on your care journey.

 

Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.

Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.

We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!