The people behind our home care
PROPELLING LIVES FORWARD
If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.
Meet Sahar and Fahad Mahmood, owners of SYNERGY HomeCare Round Rock. They are two healthcare information management graduates whose passion extends beyond their degrees. With histories in healthcare management plus their business acumen, they are well poised to operate a business successfully. But their affinity for home care is deeply rooted as both hold rich backgrounds in child and senior care and community volunteering, where their genuine passion for helping others comes alive. Their main goal or mission is to provide compassionate home care services in innovative ways to help their clients thrive in their own homes.
Sahar Mahmood | Owner
Sahar has always been a client-oriented individual with a creative and innovative flair. She strives for perfection in what she does and ensures she listens. Her focus is to provide each interaction with her clients is a collaboration to fulfill their needs.
She has many years of experience caring for both children and seniors. Sahar has an almost uncanny way about her where she can adapt to join her client’s “world” to provide the best care in their home. Whether it’s a three-year-old who needs a nap or a senior who has been affected by aging, she befriends them and adapts to their situation. She firmly believes that there is no better way to care for someone than to understand where they are in life stages.
Fahad Mahmood | Owner
Fahad’s business experience has instilled customer-oriented values in him. He, too, believes that clients are the heart of any business. While he has business practices down pat and has been quite successful, there’s much more to Fahad’s experience---the type of experience that paved the way for him to own SYNERGY HomeCare Round Rock with his sister, Sahar. Not only was he a soccer coach at a local charter school, but he also cared for children and seniors in their homes privately. His business experience, coupled with his passion for home care, makes him a breath of fresh yet traditionalist air looking to restore and elevate the client-centric values of the home care industry.
As a team, they are very comfortable in their work environments and enjoy having casual and open conversations with people, especially clients and employees. And that’s refreshing for all involved as their openness builds a certain intimacy that clients enjoy. That intimacy translates into trust and a common bond. Additionally, they find it reduces any pressure and breaks the ice to become better friends and provide the best in care. They know it can be a difficult transition to have home care. From experience, they've learned that listening and being easy to talk to is key to providing the care that is needed. And how nice is it to have your caregiver also be a friendly companion? Priceless.
Our promise to you: care that moves you
Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.
We guide with purpose
We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.
How we do it:
- We serve beyond the job description.
- We approach the job with a sense of adventure and purpose.
- We take ownership and responsibility over results.
- We quickly spot new opportunities for improvement and act on them.
We know individual people have individual needs
What we do:
We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.
How we do it:
- We approach every encounter with compassion, personality and positive energy.
- We inspire others through words.
- We are curious. We ask questions and listen to what’s unspoken.
- We help you set goals. We make you feel as though we are walking with you on your care journey.
Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.
Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.
We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!
