About SYNERGY HomeCare of Chattanooga

Our purpose

SYNERGY HomeCare of Chattanooga was started by Mark and Lisa Piegza and Bob and Melissa Risk, with a mission to provide outstanding care to fellow residents of Chattanooga while creating a collegial and rewarding work environment for their team.

Changing lives

They understand that when family members take on the daily duties of caregiving, it often compromises relationships with loved ones. Daily life can become more of a chore and they lose the ability to enjoy time together. At SYNERGY, we change lives by providing compassionate care to all clients, no matter their age and wherever they call home.

Mark and Lisa’s story

Mark and Lisa developed a passion for providing quality care to families after seeing their own parents struggle with various health issues. Although they provided care for their parents often, they also tried to find quality non-medical in-home care to give them a break, which wasn’t always easy to find.

Mark says it best:

Giving back

After moving to the Lowcountry, Mark and Lisa wanted to find a way to help the community and determined that providing dependable and compassionate home care was exactly the way they could best give back to others. They knew first hand what it’s like to be the sole caregiver for a loved one.

Bob and Melissa’s story

After 25 years in the insurance industry, Bob and Melissa began their “second act.” With transferable skills from their previous adventure, providing exceptional care for others who are aging or limited by illness became their calling.

Their beacons

Bob’s 92-year-old father currently receives 24/7 care, and Melissa’s mother resides with them seven months a year. They either provided care or managed their care for many years. Their parents became Bob and Melissa’s unintentional beacon that guided them into non-medical home care in the Lowcountry.

They realized that helping people age with grace and independence in their own homes is where Bob and Melissa wanted to focus. This business is very personal to each of them and they look forward to helping make SYNERGY HomeCare of the Lowcountry an organization that truly changes lives.

Now operating their third location in Chattanooga, the Piegzas, Risks, and their team of caregivers serve all residents of Hamilton and Bradley counties. Their services range from companion care to personal care to specialized care for people with chronic health conditions or recovering from illness or surgery.

Assisting them in the management of the Chattanooga location are Mark and Lisa’s daughter, Alexandra, and long-time care coordinator, Quinita Robinson.

Quinita was raised in a family culture that emphasized putting others first. This belief guided her throughout her childhood and into adulthood, as she obtained a degree in Nursing and would later go on to put it to use as a professional care coordinator. Quinita became an expert in managing employee needs as well as client needs and now puts that experience to use by helping the Piegzas and Risks run their newest business.

Alexandra has closely followed in her father’s footsteps, obtaining a degree in Finance and then going on to work in that sector before transitioning to homecare. She spent her early adult life in and around her parents’ SYNERGY HomeCare offices, where she witnessed the impact that her parents’ caregivers had on her grandmother in the later years of her life. Their ability to provide her grandmother with dignity and her grandfather with freedom were major influences in her decision to join the family business.

SYNERGY HomeCare of Chattanooga provides a wide range of non-medical care options. Companion care includes assistance with cooking, shopping, running errands, light housekeeping and other tasks that allow clients to live independently. Personal care provides assistance with bathing, dressing, using the toilet and other activities of daily life.


Our promise to you: care that moves you

Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.

We guide with purpose

We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.

Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.

How we do it:

  • We serve beyond the job description.
  • We approach the job with a sense of adventure and purpose.
  • We take ownership and responsibility over results.
  • We quickly spot new opportunities for improvement and act on them.

We know individual people have individual needs

What we do:

We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.

How we do it:

  • We approach every encounter with compassion, personality and positive energy.
  • We inspire others through words.
  • We are curious. We ask questions and listen to what’s unspoken.
  • We help you set goals. We make you feel as though we are walking with you on your care journey.


Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.

Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.

We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!