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Frequently askedquestionsSYNERGY HomeCare
of Kinston
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Frequently asked questions

Frequently Asked Questions

YOU HAVE QUESTIONS. WE HAVE ANSWERS.

Frequently Asked Questions

Who is SYNERGY HomeCare?
Do you provide home care services for someone in a hospital, nursing home or assisted living facility?
Do you only offer long-term care, or are there short-term care options?
Do I have to sign a contract locking me into specific services?
How will I get matched with the right caregiver for my needs?
How long does it take to be assigned a caregiver?
I am the person primarily responsible for my family member’s care. How will I be included or stay informed on how things are going after a SYNERGY HomeCare caregiver takes over providing care?
Will my medical insurance help cover the cost of in-home care?
Will my Medicare or Medicaid help cover the cost of in-home care?
Will my VA benefits help cover the cost of in-home care?
How does the billing and payments work?
Is there any additional cost for your services I need to be aware of?
What if I have a concern and need to speak with someone after business hours?
What if my loved one needs to relocate while receiving SYNERGY HomeCare services?