The people behind our home care
PROPELLING LIVES FORWARD
If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.
A Personal Message from Jerry
My name is Jerry Sowik and I’m the owner of SYNERGY HomeCare of Rochester. SYNERGY HomeCare has a history of helping families find truly compassionate and dependable care for their loved ones. Our goal is to provide comfort and peace of mind to all those we encounter.
In 2004, my mother experienced a severe stroke. She was in a coma for four days, even after spending three months in a nursing home her mobility and strength were very limited and she was not able to speak. My brother and sister and I realized that she could no longer live alone and we had to find a way for her to be taken care of while she regained her strength and mobility. We made many phone calls searching for home care providers but never felt comfortable with the people that we spoke to regarding home care. We were very lucky since my mom’s twin sister Katharine was more than happy to have her stay with her during the day, while my brother, sister and I were at work. In the evening we would then pick up mom and take her to my brother’s house. We were fortunate in that we had a caregiver in the family. This is not the case in most situations.
Because of this experience I understand anxiety that family members go through trying to get the best care for their loved ones. We can help alleviate this concern by performing a comprehensive assessment of your loved one’s needs and then establish a care plan that is right for your situation. The next step is placing the right caregiver with your loved ones. To assure the highest level of care, all of our caregivers have passed a national background check, are both First Aid and CPR certified.
The mission of SYNERGY HomeCare of Rochester is to be the premier provider of home care services by striving daily to offer our clients the highest quality of life and independence possible. We recognize our success starts and ends by treating each of our clients and caregivers with the dignity and respect they deserve. Our goal is to offer comfort and peace of mind by giving a warm smile and helping hand to everyone under our care.
I understand how difficult it can be to choose the right home care company to take care of your loved ones. Going through the agonizing process of finding help for my mom gave me the proper understanding. We want to eliminate any of your worries by providing honest and direct answers to all of your questions and concerns. We want to help you and your family get the care that is really needed.
Our promise to you: care that moves you
Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.
We guide with purpose
We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.
How we do it:
- We serve beyond the job description.
- We approach the job with a sense of adventure and purpose.
- We take ownership and responsibility over results.
- We quickly spot new opportunities for improvement and act on them.
We know individual people have individual needs
What we do:
We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.
How we do it:
- We approach every encounter with compassion, personality and positive energy.
- We inspire others through words.
- We are curious. We ask questions and listen to what’s unspoken.
- We help you set goals. We make you feel as though we are walking with you on your care journey.
Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.
Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.
We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!