WHAT MAKES SYNERGY HOMECARE DIFFERENT?
About SYNERGY HomeCare of Ellicott City
SYNERGY HomeCare of Ellicott City was built on a simple belief: that families deserve more than a caregiver. They deserve a care team.
Founded by Dr. Hetal Shah Khurana, a Doctor of Physical Therapy, SYNERGY HomeCare of Ellicott City was created to solve what too many families experience: fragmented care, poor coordination, and a healthcare system that leaves people navigating it alone. She built the agency she wished had existed. That purpose drives everything we do today.
What We Specialize In
Our caregivers are trained in specific specialty areas and every care plan is tailored to match, because complex needs require more than a generalist.
- Memory Care & Alzheimer’s: structured routines, cognitive engagement, and safety protocols
- Parkinson’s Disease: mobility support, fall prevention, and cueing strategies rooted in Dr. Shah’s physical therapy expertise
- Post-Discharge & Care Transitions: clinically coordinated support to prevent readmissions and ensure a safe return home
- Stroke Recovery: rehabilitative support and caregiver consistency during recovery
- Post-Surgery Care: hands-on support to promote healing, safety, and independence
- Cancer Care: compassionate, flexible support tailored to treatment schedules and changing needs
- Disability Support: personalized care plans that promote dignity and independence
- Spinal Conditions: mobility assistance and safety-focused care for spinal injuries or chronic conditions
How We Partner
SYNERGY HomeCare of Ellicott City works closely with hospitals, skilled nursing facilities, assisted living communities, and physician practices across Howard and Baltimore County. We offer in-facility consultations, produce clinical recommendation reports, and participate in discharge planning meetings so the transition home is protected, not just planned.
When a social worker or discharge planner sends a family our way, they are putting their trust and reputation on the line. We take that seriously. SYNERGY HomeCare of Ellicott City manages every step end to end so partners refer with confidence and families can exhale.
What Sets Us Apart
- Owned and operated by Dr. Hetal Shah Khurana, DPT
- Every care plan RN-designed
- 60+ trained, hand-selected caregivers
- Specialty training in memory care, Parkinson’s, post-discharge care, and more
- No minimums. No contracts. Care starts within 24 to 48 hours
- 24/7 direct access to our clinical team
- GUIDE Model In-Home Respite Provider: Eligible dementia clients receive up to 72 hours annually at no cost
- Proudly highly rated by the families we serve
Our Promise
SYNERGY HomeCare in Ellicott City exists for the moments that matter most: when a family is scared, when a discharge is looming, when a caregiver is burning out. We show up with clinical expertise, personal compassion, and the belief that every person deserves to be cared for with dignity.
Call us to find the home care solution that’s right for you.
(410) 776-7515
Meet the Team
A clinically led, compassionate team built around one purpose: making sure your loved one gets the care they truly deserve.
Dr. Hetal Shah Khurana, DPT
Founder & Owner
Hetal Shah Khurana didn’t build SYNERGY HomeCare of Ellicott City because it was a business opportunity. She built it because she’d spent years inside healthcare watching the same gaps go unfilled: poor care coordination, families unaware of available resources, and no one connecting the dots.
When her own family needed care, she experienced those gaps from the other side. Even with her clinical background, she found herself piecing together information, chasing coordination, and wishing someone would just take ownership and guide them through it.
That experience didn’t leave her. It became SYNERGY HomeCare of Ellicott City.
Today, Dr. Shah leads a clinical team collaborating directly with discharge planners, social workers, and physicians across Howard and Baltimore County, ensuring every family gets more than a caregiver. They get a care team.
Credentials: Doctor of Physical Therapy (DPT) | Clinical practice, healthcare analytics & care leadership | Founder, SYNERGY HomeCare of Ellicott City
Virginia Sine, DNP, MSN, RN, GNP, CNEcl, CNE
Geriatric Nurse Practitioner & Clinical Lead
Virginia Sine is a dedicated nurse, educator, and geriatric nurse practitioner with decades of experience in clinical care and nursing education. At SYNERGY, she develops individualized care plans, leads caregiver training, and serves as a clinical liaison, ensuring open communication and continuity of care between clients, families, and the care team. Her approach blends clinical expertise with genuine compassion, helping elevate quality of life for older adults and peace of mind for the families who love them.
Credentials: Doctor of Nursing Practice (DNP) | Geriatric Nurse Practitioner | Nurse Educator | Clinical Lead, SYNERGY Homecare of Ellicott City
Aryn Austin
Client Services Manager & Care Coordinator
Aryn Austin’s path to senior care was shaped by love, loss, and a lifelong instinct to show up for others. Growing up in Rockville as the youngest of five, she lost her oldest brother to cancer at just 17, a moment that deepened her commitment to compassion and being present for people in their most vulnerable seasons.
That calling led her to emergency veterinary care, and eventually back to her own family, when caring for her grandmother through a dementia diagnosis brought her to senior care for good.
Aryn joined SYNERGY in October 2025 and her favorite part of the role is the people: listening to their stories and making sure every family feel genuinely supported. She is also working toward becoming a Certified End-of-Life Doula, reflecting her commitment to providing comfort and care at every stage of life.
When she’s not at work, you’ll find her hiking, road tripping, hosting game nights, or spending time with family.
Jessica Boyd
HR & Caregiver Supervisor
Jessica’s journey with SYNERGY began at the very start, as a caregiver, and her growth since then tells you everything about who she is. With over 10 years of hands-on caregiving experience, she now oversees HR and caregiver supervision at SYNERGY HomeCare of Ellicott City.
Jessica personally leads the hiring process, selecting caregivers based on clinical competency, character, and genuine compassion. She knows firsthand what exceptional caregiving looks like and will not settle for anything less. Once hired, she mentors and trains caregivers in specialty care areas, holding the team to the highest standards every day.
For Jessica, caregiving is more than a profession. It is her purpose.
Meet Our Caregivers
The Heart of SYNERGY HomeCare of Ellicott City
At SYNERGY HomeCare of Ellicott City, our caregivers are not just employees. They are the heart of everything we do.
Every caregiver is hand-selected through a rigorous hiring process built around clinical competency, character, and genuine compassion. Those who join receive specialty training in memory care, Alzheimer’s, Parkinson’s disease, stroke recovery, post-discharge care, cancer care, disability support, and spinal conditions, because the clients we serve deserve caregivers prepared for their specific needs, not just available.
Our team of 60+ caregivers brings diverse backgrounds and life experiences, united by one thing: a genuine commitment to serving others, backed by a clinical team available 24 hours a day, 7 days a week.
When a SYNERGY caregiver walks through your door, you can trust they were carefully chosen, thoroughly trained, and personally accountable to a team that cares deeply about the outcome. We do not send strangers. We send people we would trust with our own families.
Frequently Asked Questions
What makes SYNERGY HomeCare of Ellicott City different?
We are locally owned and operated by Dr. Hetal Shah Khurana, a Doctor of Physical Therapy, one of the only home care agencies in Howard County led by a clinician at that level. Every care plan is RN-designed, every caregiver is specialty trained, and every family has direct 24/7 access to our clinical team.
What areas do you serve?
We serve Ellicott City, Columbia, Catonsville, Woodstock, Pikesville, Randalstown, and surrounding Howard and Western Baltimore County communities in Maryland.
Do you specialize in dementia and memory care?
Yes. Our caregivers are trained in structured routines, cognitive engagement, and safety protocols for Alzheimer’s and dementia. Through SYNERGY HomeCare’s GUIDE partners, eligible individuals with a dementia diagnosis receive care coordination and family resources alongside hands-on caregiver support at no out-of-pocket cost. Learn more about in-home memory care services.
Do you provide Parkinson’s disease care at home?
Yes. As a DPT-owned agency, Parkinson’s care is a core specialty. Our caregivers are trained in mobility support, fall prevention, and cueing strategies rooted in physical therapy principles.
How quickly can care begin after a hospital discharge?
In most cases within 24 to 48 hours. We coordinate directly with your hospital or skilled nursing facility team and can participate in discharge planning meetings to ensure a safe transition home.
Is there a minimum number of hours required?
No. No minimums, no long-term contracts. We adapt to your needs.
What is the GUIDE Program?
The Centers for Medicare and Medicaid Services (CMS) Guiding an Improved Dementia Experience (GUIDE) is a federal program that provides eligible Medicare beneficiaries with up to 72 hours of complimentary in-home dementia care each year at no out-of-pocket cost. Through SYNERGY HomeCare’s GUIDE partners, eligible individuals with a dementia diagnosis receive care coordination and family resources alongside hands-on caregiver support. Learn more about the GUIDE Model here.
Do you work with social workers and discharge planners?
Yes. We offer in-facility consultations, clinical recommendation reports, and participate in discharge planning across Howard and Western Baltimore County. Partners can refer with confidence. We manage everything end-to-end.
What payment sources do you accept? We partner with diverse payor sources to make care accessible for as many families as possible. These include Medicare Advantage, Long-Term Care Insurance, employer-sponsored backup care, workers’ compensation, and private pay. Our GUIDE partnerships allow us to provide in-home respite care at no cost to eligible Medicare beneficiaries. Contact us to find out which options apply to your situation.
Ready to Get Started?
Schedule a free consultation today. Care can begin within 24 to 48 hours.
410-776-7515 | [email protected]
Serving Ellicott City, Catonsville, Woodstock, Randalstown, Pikesville and surrounding Howard and Western Baltimore County communities
Proudly A Top-Rated Google Business
