The people behind our home care


If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.

Greetings from SYNERGY HomeCare of Suwanee! We wish to extend our warmest welcome to you and your family as you search for your home care solutions. With the combined family efforts of Julius and Kathey Bagley, Joel and Karen Bagley, and Dan and Jennifer Armstead, we are able to provide our excellent home care services to a large area here in Georgia. These communities include; Athens, Braselton, Buford, Dacula, Flowery Branch, Gainesville, Jefferson, Johns Creek, Hoschton, Lawrenceville, Monroe, Snellville, Sugar Hill, Suwanee, Winder and surrounding areas of north Georgia..

Our experiences with home care solidified our family bonds and fueled our passion to serve our neighbors in need.

Where Your Family Comes First

The most challenging experience for every generation comes when caring for their elder family members as they age. Many families are faced with the difficult decision as to their loved ones’ best care while simultaneously struggling emotionally with their senior parents’ physical or mental decline. Having faced similar challenges, we identify with you as your search for the ideal care for your loved one. Our family’s involvement in non-medical home care began over 10 years ago when Julius and Joel’s father was diagnosed with Alzheimer’s disease. Shortly after this, Kathey’s mother was diagnosed with liver cancer and dementia. The combined stress of these situations caused Kathey to have a stroke, leaving her in need of extra assistance. Joel and Karen also provide loving care to their child with special needs, and Karen’s father.

During these times, we were grateful to have attentive caregivers and supportive family members to lean on. Though difficult, these experiences solidified our family bonds and fueled our passion to serve our neighbors in need. The benefits of high quality home care can simplify life for you and your loved one. Should your loved one require assistance with household duties, sympathetic companionship, or a partner in treasured activities, we can match them with the care they need.

Your Home Care Experts

SYNERGY HomeCare, we continually seek to expand and improve our services. We strive to fulfill the needs of every family we serve. This begins with ongoing career advancement courses, required for each of our caregivers. We also provide online networks and informational material for your family. We are active members of local communities, where we are the voice for your concerns. We also maintain great working relationships with local facilities where your loved one might live. As we continue to reach new care heights, we will increase our high standards of care.

As you take a deeper look into home care, we understand that you will have questions and concerns. We are available at any time to provide answers and to ease your worries. Please call us at (770) 783-2323 or email us at [email protected].

Our promise to you: care that moves you

Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.

We guide with purpose

We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.

How we do it:

  • We serve beyond the job description.
  • We approach the job with a sense of adventure and purpose.
  • We take ownership and responsibility over results.
  • We quickly spot new opportunities for improvement and act on them.

We know individual people have individual needs

What we do:

We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.

How we do it:

  • We approach every encounter with compassion, personality and positive energy.
  • We inspire others through words.
  • We are curious. We ask questions and listen to what’s unspoken.
  • We help you set goals. We make you feel as though we are walking with you on your care journey.


Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.

Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.

We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!