The people behind our home care
PROPELLING LIVES FORWARD
If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.
Let us take your worries away so that you can relax and enjoy quality time with your parent, your child, your friend, etc. We want you to have peace of mind and feel physically, mentally, and emotionally relieved. You are not alone and we can make caring for a loved one a pleasure.
We at SYNERGY HomeCare extend our warmest welcome to you and your family as you search for the best home care services.
When trusting someone to care for your loved one, it is important to have confidence in their passion to serve and their care giving skills. At SYNERGY HomeCare of Metro Atlanta, we can help you to find the care you need as you age, recover from illness, or seek assistance during a difficult time.
We are Barbara and Nancy Bour, sisters and owners of SYNERGY HomeCare of Metro Atlanta. We live in the Decatur area and truly love its diversity, our warm and friendly neighbors, and the great parks and businesses that make this community a wonderful place to live. We endeavor to improve the quality of life and the general well being of families like yours. We are honored to serve Decatur and the surrounding communities of Intown Atlanta, Buckhead , Virginia Highlands, Stone Mountain , Tucker and Avondale Estates.
The ability to provide care on a personal level is very gratifying to both of us. We are both very caring individuals with big hearts. Too many times we have seen families struggle with the care of their loved one. Our own experiences with our mother give us insight into the difficulties associated with recognizing that a parent needs assistance; coordinating their care amid a busy lifestyle; and worrying that they receive the best possible help. It can also be a challenge for seniors to ask their children for assistance.
As you begin your selection process for the perfect living assistance for your family member, you are joining the ranks of many concerned children searching for non-medical in home help. At SYNERGY HomeCare we go beyond your expectations and exceed the high standards you have set for their proper care.
Your Loved One’s Well Being is Our First Concern
The consistency of the quality of care you will receive will always be of the highest caliber. Our caregivers and office staff alike share a dedication to serving people of all ages and circumstances who require extra assistance in their home. No matter your situation, you can trust SYNERGY HomeCare to provide skill and compassion to ease your worries, lighten your burdens and improve everyone’s quality of life.
The search for assistance for yourself or your loved one in need can be a difficult process. As you experience the emotional wrestle between your need for living assistance and your desire to stay independent, or as you seek aid for your aging parent, you want a home care company you can trust. SYNERGY HomeCare can provide you and your loved one with the companionship and personal attentionneeded when combating immobility, decreasing mental acuity, or recuperation from injury or surgery.
Every client relationship starts with a free, no-obligation home assessment. During the assessment, we take whatever time necessary to discuss and understand the unique needs that you or your loved one faces. At the end of this meeting, we will have developed a customized care plan that will help ensure the highest levels of care. If schedules or plans need to be altered or should an emergency arise, you can be assured that a SYNERGY HomeCare staff member will be available to you 24 hours, 7 days a week.
Regardless of your situation, home care may be a viable alternative to other living arrangements (nursing homes, assisted living) and enhance living independently. We at SYNERGY HomeCare specialize in providing trained caregivers to care for your loved one in the comfort of your own home. This enables your loved one to get the care they need in a familiar environment.
Qualified Caregivers – Positive Impact
At SYNERGY HomeCare, we take pride in our caregivers , who are all well-experienced and naturally sympathetic to the needs of others. They are the backbone of our company and are extremely dedicated, compassionate, trustworthy individuals. Many believe that taking care of people is their ‘calling’ and they will ensure your family member is well taken care of, safe, and continues to be as independent as possible.
Each caregiver has submitted to a national background check and drug screening. We know that your needs are unique to your circumstances and we will match you with a caregiver that knows how to best care for you or your loved one. SYNERGY HomeCare requires all caregivers to participate in regular career enhancement courses, and can provide you with specialized services in the area of care you require.
Our promise to you: care that moves you
Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.
We guide with purpose
We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.
How we do it:
- We serve beyond the job description.
- We approach the job with a sense of adventure and purpose.
- We take ownership and responsibility over results.
- We quickly spot new opportunities for improvement and act on them.
We know individual people have individual needs
What we do:
We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.
How we do it:
- We approach every encounter with compassion, personality and positive energy.
- We inspire others through words.
- We are curious. We ask questions and listen to what’s unspoken.
- We help you set goals. We make you feel as though we are walking with you on your care journey.
Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.
Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.
We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!