SYNERGY HomeCare of North Atlanta
The people behind our home care
If you’ve been searching for a quality home care agency, either for yourself or a loved one’s care, then you’ve likely discovered a “sea of sameness” in the dozens of home care choices available. We know that it can be frustrating and makes the selection process more difficult.
Whether you are in crisis mode – facing a Friday afternoon hospital discharge – or want your loved one to “age in place” where they are most comfortable, SYNERGY HomeCare North Atlanta’s mission is to provide high-quality care at an affordable price.
That’s why the SYNERGY HomeCare North Atlanta team is available at any time, day or night, to best serve the needs of our clients on their timetable.
SYNERGY HomeCare North Atlanta received the Best HomeCare Award for four consecutive years (2017-2020) from HomeCare Pulse Activated Insights, has been recognized as a Service Provider of the Year by the MS Society and won Caregiver of the Year in 2019 for the entire franchise system.
Meet Our Team
Sue McCormick | Owner
As the owner of Synergy Home Care North Atlanta, Sue leads the day-to-day management of care provider resources through her extensive database of senior services and providers, as well as a variety of operational, technology and marketing activities. Sue loves meeting with families and learning their stories to develop the best care plan possible for each individual client. She has first-hand experience in caring for an aging parent, when she took care of her mother, who passed away in 2019.
A graduate of Tulane University in business administration, Sue has lived in the Alpharetta area since 1990, has two adult children and enjoys travelling and entertaining with her husband, whom she met in high school. Sue is a member of the Rotary of Alpharetta where she was recognized as the 2024 Rookie of the Year.
Michele Curtis | Director of Sales and Marketing
Michele Curtis | Director of Sales and MarketingWith more than 20 years of experience in marketing and corporate communications, Michele is responsible for leading all sales, marketing and events for potential clients, senior living communities, hospitals and the greater North Atlanta community. She is focused on further advancing a mission- and purpose-driven business, which brought her to the senior care industry.
Michele holds a bachelor’s degree in communications and English literature from the University of Texas at El Paso. She serves as a board member at Amana Academy, is a member of Rotary of Alpharetta and is active in several philanthropic organizations.
Sheba Gray | Human Resources Manager
Sheba Gray | Human Resources ManagerSheba is an experienced Human Resources Manager, with a passion for creating positive, lasting partnerships and connecting healthcare professionals to the right career opportunities. She has held a variety of roles focused on recruiting and onboarding nurses, CNAs and allied health professionals and takes great pride in guiding new hires through the onboarding process.
Sheba has bachelor’s degree in healthcare administration from Albany State University and a master’s from Troy University.
Autumn Morris | Client Care Manager
Autumn Morris | Client Care ManagerAutumn is focused on building and maintaining strong relationships with our clients and continually increasing client satisfaction and loyalty. Prior to her role at SYNERGY HomeCare, Autumn served as the Activities and Lifestyle Director at a senior living community. With more than seven years in the senior care industry, Autumn has held roles of increasing responsibility and began her career as a care partner.
When not supporting our clients, she enjoys spending time with her husband and terrier-mix, Cuddles.
Emily Lavretta | Supervisory Registered Nurse
Emily Lavretta | Supervisory Registered NurseWith nearly two decades of nursing experience, Emily’s passion has always been in the field of geriatric care, and she specializes in acute care, home care and hospice services. Emily’s knowledge of the unique healthcare needs of seniors helps ensure each client receives quality care from our team of dedicated and experienced care partners.
She is a graduate of the Medical College of Georgia in nursing and the University of Georgia in child and family development. Emily enjoys time with friends and family and volunteering with a local dog rescue.
Lindsay Peacock | Supervisory Registered Nurse
Lindsay Peacock | Supervisory Registered NurseA registered nurse for over 20 years, Lindsay began her career in stepdown cardiology, but soon discovered she most enjoyed working in senior care. After a stint as a stay-at-home mom, Lindsay returned to nursing with a focus on home health and home care.
She holds a bachelor’s degree in nursing from Valdosta State University. When not helping seniors, Lindsay loves to travel where she can incorporate some exercise and spending time with her family.
Andrea Russell | Contracts & Insurance Specialist
Andrea Russell | Contracts & Insurance SpecialistSince 2016, Andrea has served as our in-house contracts and insurance specialist with an added focus on various operational duties to support human resources, client care and marketing. She is also our resident IT expert.
Andrea is a graduate of Indiana University in information systems and serves as the PTSO President at Innovation Academy. She has two (almost) adult children and one pet dog, Oreo.
Kerry McManaman | Lead Scheduler
Kerry McManaman | Lead SchedulerKerry has been a scheduler with SYNERGY HomeCare since 2021 and is responsible for developing and maintaining the schedule of care partners and clients. Prior to SYNERGY, she was a support coordinator for people with developmental disabilities.
Kerry graduated from Colorado State University with a degree in human development and family studies. When not at work, she loves spending time with her family and two rescue dogs.
Audrey Kelly | On-Call Scheduler
Audrey Kelly | On-Call SchedulerBeginning in 2021, Audrey has served as our dedicated after hours and weekend scheduler. She always answers the phone with a smile and ensures that our clients and care providers have their questions answered promptly or makes scheduling changes, day or night. She ensures that even on weekends and holidays clients and care providers always reach a SYNERGY team member.
When not supporting the SYNERGY team, Audrey is a senior administrative assistant at Emory University School of Medicine. She is a graduate of Georgia Piedmont Technical College and Valdosta State University.
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There is no greater reward than caring for others. That’s why our Administrative and Caregiver teams work to provide a plan tailored to your individual needs. You may be exploring in-home care or enhancing the care you or your loved one are receiving at an assisted living community. We’d love to speak with you and share how we can help.
Sue McCormick and the SYNERGY HomeCare North Atlanta Team
Our promise to you: care that moves you
Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in: To keep the basic needs of your life effortlessly moving forward, so you can focus on what moves you and get the most out of every day.
We guide with purpose
We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.
How we do it:
- We serve beyond the job description.
- We approach the job with a sense of adventure and purpose.
- We take ownership and responsibility over results.
- We quickly spot new opportunities for improvement and act on them.
We know individual people have individual needs
What we do:
We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.
How we do it:
- We approach every encounter with compassion, personality and positive energy.
- We inspire others through words.
- We are curious. We ask questions and listen to what’s unspoken.
- We help you set goals. We make you feel as though we are walking with you on your care journey.
Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in our clients’ lives, but also in the home care industry.
Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.
We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!
Our clients say it best
(click on link below to go to reviews within Google)
Reba Helton
2/23
Elizabeth is such a sweet person. I enjoyed her so much. She was great company and encouraged me to try different things. Always on time. I will miss her.
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Raoul Hagen
2/23
Five Stars!
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Rafael Garcia
1/23
We used Synergy to help care for my ailing father recently, and they really stepped up to the task. I found the caretakers to be very compassionate, caring, and gentle. My father felt at ease around them
From an administrative point of view, Synergy was very flexible, accommodating, and easy to reach. They were able to keep up with our changes in schedule driven by medical needs.
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Shonna Giddens (caregiver)
1/23
I have enjoyed working with Synergy the employees are very easy going and I enjoy working with Miss Barbara the patient
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Williams Lindsay
1/23
The person assigned to my wife was a kind and caring person who met every request we had. She really became part of the family.
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Mark King
12/22
Thank you for the excellent service you all have provided our family to enable us to care for my mother in our homes in the last several months. Really appreciate the flexibility and the good experience with the care providers that have come out–amazing how patient and kind they have all been with my mom.
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Kaya Ayisha Neal (caregiver)
10/22
Synergy is Awesome!
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Lindsay A.
9/22
7/22
All of the caregivers are very attentive to my parent’s needs. They are kind, gentle and very patient. Synergy does a great job of 24/7 coverage. The caregivers are willing to communicate on a regular basis with family members. And any issues ate taken care of immediately by staff members. Highly recommend Synergy!
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Chad Hardy
10/21
SYNERGY provided 24-hour care for my mother for a little over a year. My mom had ALS and could not speak and was unable to move on her own. From start to finish, the service provided to us was absolutely incredible. The communication was always on point and the caregivers basically became a part of our family. We had used a few different agencies before going to SYNERGY and I really wish we had found Synergy earlier. I cannot recommend them enough.
Carol Tinney
a year ago
I have nothing but positive reactions to Synergy’s home care. Each person who came to take care of my wife had a great attitude and was willing to do whatever was needed. I was impressed with your ability to hire consistently good people. The fact that someone always answered my phone calls was awesome. If asked, I would gladly recommend your company. If a potential client has questions, I’d be happy to talk with them.
Eileen Bergman
a year ago
SYNERGY HomeCare has been an absolute blessing to our family. Whenever we need emergency care for our mom, they have been able to send caregivers at a moment’s notice. When our schedules would have to change, they have been understanding and supportive. The owner, SUE, always wants to know what’s working for us and what isn’t and she adjusts for our needs accordingly. Would HIGHLY recommend.
Stephen Mitchell
a year ago
What an amazing resource in a time of need. Sue at Synergy got me the additional in-home care mom needed within HOURS of our speaking on the phone. All staff supplied were well trained, professional and VERY kind to both mom and me, and interacted well with the in-home hospice care that was already in place. One in particular was onsite at the time of mom’s passing, and had experienced the events that lead up to the final moments of a loved one previously. She walked me through it, let me know exactly what was going on, and was there for prayer and comfort. 5-star recommend.
Kim Rich
a year ago
Synergy took excellent care of my mother. They had quality in home care providers, and they were quick to answer phone calls and answer and resolve any concerns we had in the beginning. We tried a different agency prior to using Synergy and we were VERY happy with Synergy. We had a positive experience with them and would highly recommend.
Nikki Andrews
a year ago
Synergy was the third home care service I hired during my father’s illness in 2018/19. I was scared, frustrated and completely confused on next steps after his hospital stay. I’m so glad I contacted Synergy. Everyone I interacted with was kind, professional and compassionate. My father actually liked each of the assistants assigned to him – which was rare! I’ve already recommended Synergy to a friend and he is also pleased with the service.
It would be an honor to care for your loved one.
