The people behind our home care


If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.

Our Story

Each family has a unique and exciting background that shapes their passions and needs. Our diverse experiences give us the strong desire to serve others. We are both native Nicaraguans, forced from our home country by the revolution in 1979. During this time, both of us faced the loss of loved ones, and struggled to make ends meet when we relocated to the United States. After we met and were married, we jointly owned businesses and became part of charitable organizations, both profit and non-profit.

When beginning Synergy HomeCare of Miami, we wanted to continue our commitment to helping others. Our prior business endeavors include starting a successful mail-order company, launching the third Internet provider in Nicaragua and managed an office furniture store for Herman Miller, an HON brand.

True Caregiving

The role of a caregiver requires an innate desire to serve others and a deep understanding of their needs. As children, siblings, parents, spouses and friends, we have fulfilled the role of caregiver in many different situations. Our experiences, organizational skills and personal responsibility allow us to give you the relief you need during your family’s hard moments.

We have a team of specialized caregivers with vast experience and knowledge of taking care of people in need. We conscientiously screen and interview our caregivers so that we know who will best fit your elderly service requirements. We can coordinate our careTEAM to give you hourly care as well as 24-hour Memory Care. We can give you personal attention, companionship and help with homemaking.

Strong Relationships

Our involvement in supportive groups did not end when we joined Synergy HomeCare. We enjoy participating in many organizations that uplift the families we serve including the Alzheimer’s Association, ParkOptimists – a Parkinsons Support Group, the American Cancer Society, NACC (Nicaragua American Chamber of Commerce and the Multiple Sclerosis Support Team.

We understand that you may wonder about home care and how it can help you. We are happy to answer your questions and address your concerns. We are here to help. Please contact us by phone at (786) 888-0379 or by email at [email protected].

Lucia Robelo Headshot

Lucia S. and Jorge Robelo | Owners

As you search for the ideal care for yourself of your loved one, it can be difficult to find the personalized, compassionate care that your family deserves. As longtime caregivers it is our goal to provide the best quality care available for people of all ages throughout the greater Miami area. We set our standards extremely high so that you and your family can have comfort and peace of mind.

“Between joy and tragedy, we empathize with you and care for your family as you face difficult times together.”

As proud providers of non-medical home care and elderly services, owners Lucia S. and Jorge Robelo extend their quality services throughout the heart of Miami and the surrounding areas of Dade and Morrow counties. Specifically, we can care for you in South Miami, Pine Crest, Coral Gables, Key Biscayne, Miami Beach, Sunny Isles and Aventura. Whether you are searching for personalized care as you recover from illness or injury, or companionship for your senior parent, Synergy HomeCare is your customized care solution.

Our promise to you: care that moves you

Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.

We guide with purpose

We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.

How we do it:

  • We serve beyond the job description.
  • We approach the job with a sense of adventure and purpose.
  • We take ownership and responsibility over results.
  • We quickly spot new opportunities for improvement and act on them.

We know individual people have individual needs

What we do:

We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.

How we do it:

  • We approach every encounter with compassion, personality and positive energy.
  • We inspire others through words.
  • We are curious. We ask questions and listen to what’s unspoken.
  • We help you set goals. We make you feel as though we are walking with you on your care journey.


Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.

Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.

We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!