The people behind our home care
PROPELLING LIVES FORWARD
If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.
Meet Indrani (Indi) and Sudip Ghosh, a globetrotting couple who finally planted roots in Inland Empire. They are the new owners of SYNERGY HomeCare of Upland.
Sudip wanted to be sure Indi found the perfect career that would incorporate her Double Masters in education and her experience caring for others. After graduating, Indi sought positions that wouldn’t corner her in a classroom—she wanted to be helping others as she did working previously in hospice environments and within behavioral health. Home care was a perfect fit for both Indi and Sudip.
Sudip’s career as an engineer keeps him involved with all employees, from those on the production floor to every department. He enjoys interacting and learning from others. He is definitely a people-person and his nature fits well with home care.
Indi is much like Sudip in terms of embracing others. She loves people. Caring for people is a calling for her. When they found SYNERGY HomeCare, they found their dream. Sudip helps Indi run the business in the background and the public-facing person is 100% Indi.
When you visit these two you can see how well they complement each other. It’s very apparent that they care about each other’s happiness and that frame of mind translates to their SYNERGY HomeCare employees. This is a wonderful model of a happy family that values all people. Weaving these values in their work is a wonderful model for their nearly 7-year old daughter to witness.
Indi knew that hiring and retaining dedicated caregivers would be the biggest challenge of owning a home care agency. However, her hospice experience paved the way to create a smart communication model that keeps caregivers better-informed to manage clients well and keep them happy in their own homes.
Indi’s vision is to grow the company with a core group of committed and dedicated caregivers. Her mantra is, “When they give, I give.” When her employees show the type of dedication that mirrors hers, she is happy. Indi states that it’s not a job, it’s an opportunity. Caregivers get specialized, ongoing training, incentives, rewards and recognition, as they are valued members of the company and its growth.
With home care, it’s rare to find an operational model like the one Indi has created. She cares for the caregivers as though they were clients, and that’s a unique paradigm in home care management.
Their dedication to providing the very best care for their clients is apparent and supported by their commitment to their caregivers. For clients, caregivers and the Ghoshes, it’s a win-win situation!
Indrani Ghosh | Owner
If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.
Owners Sudip and Indi Ghosh come from two different worlds; Sudip’s career as an engineer and Indi’s career in education and her experience in caring for others. Indi’s choice in her career for helping others which comes from her experience in hospice and within behavioral health paved her path to owning and operating a home care agency. Indi loves people. Caring for people is a calling for her. When they found SYNERGY HomeCare, they found their dream. Sudip helps Indi run the business in the background and the public-facing person is 100% Indi.
“There are only 4 kids of people in this world, those who have been caregivers, those who are caregivers, those who will be caregivers and those who need caregivers.” Rosalynn Carter
Yvonne Spann | Care Team Manager
Yvonne Spann realizes that very person is in a different stage of life, is in a different place with their situation. And our job is coming in to recognize, in a very intuitively personal way, the needs of our client and help them live their best life. Wherever you are, our job is to be there and meet you at that place. The result of that is that the client and their loved ones feel more confident. They feel better, and the families feel better as well.
She brings extensive experience in caring for all types of individuals and situations as well a developed ability to supervise and manage care teams. She is well versed in in-home care.
When her father entered hospice, she left her 12-year position with a care organization. It was during this time, that she realized the importance of caregiving to those who are ill or aging and unable to do the simplest of things. She educated herself in gerontology as she began to pay more attention to her father’s illness and his process of aging. Working closely with the hospice staff in those two years, she gained hands-on experience in caregiving. After her dad passed, she decided to enter the field of home care, as she developed a passion to help others. Coupling her newfound knowledge of in-home care with her honed skills to manage a motivated and compassionate care team, she found SYNERGY HomeCare and is their biggest advocate for their mission to those needing in-home care due to illness or aging.
With whole hearts and open arms, we keep your life moving forward in the best ways possible.
Our promise to you: care that moves you
Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.
We guide with purpose
We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.
How we do it:
- We serve beyond the job description.
- We approach the job with a sense of adventure and purpose.
- We take ownership and responsibility over results.
- We quickly spot new opportunities for improvement and act on them.
We know individual people have individual needs
What we do:
We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.
How we do it:
- We approach every encounter with compassion, personality and positive energy.
- We inspire others through words.
- We are curious. We ask questions and listen to what’s unspoken.
- We help you set goals. We make you feel as though we are walking with you on your care journey.
Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.
Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.
We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!
