The people behind our home care
PROPELLING LIVES FORWARD
If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.
We are Kelly & Sarah Engelhardt of SYNERGY HomeCare in Paradise Valley, AZ. Our office was borne of the desire we have to encourage families and help people live life to the fullest.
As the daughter of a long-time family caregiver and a hospice volunteer, I have witnessed first-hand the toll that caring for a love one can exact. My mother worked in nursing homes and assisted living communities all my growing up years. In addition, she served as my grandmother’s primary caregiver for over 15 years. Both of these roles were immensely fulfilling and at the same time very challenging. My mother’s emotional and physical health has suffered due to the overwhelming nature of caring for her mom. Although she says she wouldn’t change a thing, she does look back and wishes she would have asked for help. I admire my mother deeply for the commitment she made to her mom and at the same time I am sad that she neglected herself in the process. It was this experience that compelled us to open our office. We feel so good about offering hope and peace of mind to our clients because we know life can pass you by when you have the important and all-consuming task of caring for a loved one. As one family caregiver stated (and so many clients have said accurately describes their experience), “Using your service actually let me be a daughter to my mom and not just her caregiver.” We are thrilled that we can be used to provide this immeasurable gift to the families we serve.
While many of our clients are seniors, we can help individuals of any age. We recently cared for a young man who was recovering from Lyme disease, provided homemaking and dressing assistance to a 55 year old woman after shoulder surgery and offered transportation and companionship services to woman in her 40’s after her alcohol treatment program ended. We are dedicated to finding ways to help families forge through the challenges that come their way.
Many have said that we go above and beyond what they expected our service to do. We say that when you operate with the motto, “Treat others the way you want to be treated,” it’s hard to go wrong. Why don’t you call us today and find out for yourself. We would be honored to help you and your family.
Our promise to you: care that moves you
Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.
We guide with purpose
We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.
How we do it:
- We serve beyond the job description.
- We approach the job with a sense of adventure and purpose.
- We take ownership and responsibility over results.
- We quickly spot new opportunities for improvement and act on them.
We know individual people have individual needs
What we do:
We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.
How we do it:
- We approach every encounter with compassion, personality and positive energy.
- We inspire others through words.
- We are curious. We ask questions and listen to what’s unspoken.
- We help you set goals. We make you feel as though we are walking with you on your care journey.
Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.
Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.
We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!