Reviews are the windows into our core of trust and compassion---something everyone searching for the right home care agency should read. Most home care agencies will tell you that they’re "the best in town." Read the reviews and feel your way to reason as you make your decision.
SYNERGY HomeCare's reviews are the stories written about us by clients and their families. We believe it's important for new clients to "feel their way to reason" before hiring us as their caregiver. What we mean by this is for them to get an idea of what it will be like for their mom or dad to have in-home help. That's what reviews do---they paint the picture. Once a potential new client thinks SYNERGY HomeCare might be the agency for them, we offer a meeting to discuss every single question, concern, and logistic.
For example, anyone can make a PB&J for your mom's lunch. We don't just go through the motions of putting a plate in front of your mom; we include your mom in the process so that she feels like she has choices. Her caregiver will remember that she likes to have a cookie after lunch. Or a cup of tea---it's the little things that matter. And as time goes on, your mom will know what foods she likes best from her caregiver and can request her favorites. Before you know it, Mom and her caregiver have started building a nice, trusting relationship that makes your mom noticeably happier. And when they're working on a dining room table-sized puzzle together, you call Mom, she may tell you she can't talk now. And that's a good thing. There's peace of mind knowing that your mom is thriving and safe, and will call you back "when she can!!" That's a sweet story. And a common one.
"I called SYNERGY HomeCare in Nashua, NH and the franchise owner Matt Kopser literally answered my call. I didn’t have to wait for hours for someone to return my call. Shortly after our initial conversation, Matt called back to let me know that he and his administrator Katarina Walker would be arriving shortly and would be there to help. When my mother needed nursing care and we thought that there was no one who could help, Matt and his team were there for us. They worked hard to get 24-hour nursing coverage to begin immediately and stayed with us for four days and nights. There are times when people need nursing help, but also a variety of home support. Matt’s team will help with things like light housekeeping. Those small tasks can seem insurmountable when a loved one’s health is in jeopardy."
Roberta W (Nashua, NH)
"I have enjoyed my experience with your company and would use your services again in the future. Thank you very much."
David S (Nashua, NH)
"The experience I’m having with Synergy is nothing short of fantastic. From my very first phone call and ongoing since, everyone has been responsive, punctual, polite, caring, concerned, helpful, polite, etc, I could go on and on with nothing but positive adjectives! The match with my caregiver is perfect. She is truly a joy to be with and I love having her here. It took some keen perception to come up with this fit.
Thank you, Synergy......You’re great!"
"Synergy has given me a very caring and compassionate nurses aid to care for my wife. This is providing some worry-free respite time, as she is also a perfect fit for providing the care my wife requires in addition to keeping her very good company."
"Amazing team! The owner is very passionate about the work! Katarina is very caring, passionate and committed. Best place I have ever worked!"