FULL MEDICAL, DENTAL, LIFE, VISION, AND TELEHEALTH BENEFITS INCLUDED
Scheduling and Staffing Case Manager
SYNERGY HomeCare of the West Valley
SYNERGY HomeCare of the West Valley is a fast-growing, locally owned in-home care agency with clients throughout Maricopa & Pinal Counties. We are currently looking for a dynamic, detail-oriented, and upbeat team player to join our office in Goodyear, AZ. The position is full-time, 5 days a week, Monday to Friday, 8:30 a.m. to 4:30 p.m. One to two nights a week at night on-call will be required to cover after-hours calls and messages from clients and caregivers. Our office is a fun place to work, with a team of wonderful people working together to provide the best solutions for our clients and caregivers. PAID HOLIDAYS and full benefits come with the job.
Speaks English and Spanish.
Excellent communication and customer service skills.
A customer service or scheduling background is ideal.
Human Resources is a plus.
Detail-oriented and able to work accurately in our database and scheduling software.
Professional attitude, both in person and on the phone.
Outstanding work ethic. Be willing to pitch in to help others when needed.
Must be able to text and email (through company phone and email) as well as be familiar
with computer applications.
Must be willing to learn new things.
Pass a background check, have good references and be eligible to work in the U.S.
Interview and hire all new caregivers.
Conduct caregiver orientation and assign training.
Build, staff, and maintain client schedules in our proprietary software.
Answer office phone, deal with client and caregiver calls as well as text messages and calls
to our scheduling phone.
Professionally convey our core values to new and existing employees.
Schedule client/caregiver visits according to care plans and staff
Accurately enter client and employee data with excellent attention to detail.
Contact employees and clients regarding day-to-day changes.
Maintain positive relationships with all clients, caregivers, and third-party representatives
who work with us.
Be willing to handle the on-call phone 1 to 2 nights per week.
The hourly pay starts at $16.00 an hour. We want someone who wants to grow with the company.
The on-call phone is paid per diem as well.
Please include your resume and a cover letter telling us why you would be a great addition to our
For more information about SYNERGY HomeCare and what we do, please check out our website