The people behind our home care
PROPELLING LIVES FORWARD
If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.
SYNERGY HomeCare of Waupaca is truly a family business. Diane and Kevin Baker, brother and sister team, have been taking care of their own parents as they deal with the challenges of aging. Through their personal experiences, Diane and Kevin understand the pain and frustration of watching a loved one’s health deteriorate. They also understand how difficult it can be to ask for help and to recognize the true scope of a loved one’s needs. This experience led them to open SYNERGY HomeCare of Waupaca.
“When my own parents needed help, I wanted them to get the very best care possible,” said Kevin. “I got into the home care business so that my family and others could get the quality care that they deserve. I feel my personal experience gives me the unique ability to make a difference in people’s lives.”
SYNERGY HomeCare provides non-medical home care and senior care services in the Central Wisconsin Counties of Marathon, Wood, Portage, Waupaca, Waushara, Outagamie, Winnebago, Fond du Lac, Brown, Kewaunee.
Caring for an aging parent or family member can be exhausting, difficult and lonely work but, you are not alone. Every day, adult children have to make difficult decisions about the care of their parents. Beginning a search is the first step of an emotional struggle filled with doubts and concerns. Am I making the right choices? Who can I trust? How can I balance work and life with my own family while trying to provide care for aging parents? When I feel overwhelmed by responsibilities, where do I turn?
SYNERGY HomeCare focuses on non-medical home care for people of all ages. We provide companionship, homemaking, and personal care in the comfort of your home. We serve seniors looking to maintain a normal, healthy, active lifestyle. We serve the developmentally disabled, those suffering from debilitating illnesses and injuries, expectant mothers, and even provide childcare services. We also provide short-term help for those needing assistance after surgery or during recovery, or for transportation and care for outpatient procedures.
We can relate to people who worry about their parents who live far away because we have done it for years and continue to do it with our parents. We especially understand the challenges of staying in touch and knowing what’s happening with your parent. At SYNERGY HomeCare, we provide you with the communication and connection you need when you live a long distance from your loved one.
Where We Can Help
We will go where you need us. We can come to your home, assisted living facility or nursing home, and provide one-on-one services during hospital stays. SYNERGY helps with hospital discharges, to ensure the client is taken home, settled in at home, has picked up all their medications at the pharmacy, has been fed, the fridge and pantry have been checked for expired food and there are clean linens on the bed. We also help to ensure our clients are compliant with discharge orders.
Our Caregivers
Providing compassionate and high-quality caregivers is a personal priority for us. We personally screen and interview every single caregiver on our team. Our caregivers are all employees of the company, bonded and insured, and have passed a national background check. Many are certified in CPR and First Aid, and are TB Tested. Our caregivers take care of our own parents, and we choose each and everyone one of them carefully. After matching you with a caregiver, we will closely monitor the caregiving relationship, with phone and in-person “quality visits”.
Please allow us the chance to provide our home care services to your family members and friends. It is our promise to you that we will provide this service as if it were our own family member.
Please call us today at (715) 942-8100 to speak with a care team member and let us provide you with a complimentary in-home care assessment!
Our promise to you: care that moves you
Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.
We guide with purpose
We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.
How we do it:
- We serve beyond the job description.
- We approach the job with a sense of adventure and purpose.
- We take ownership and responsibility over results.
- We quickly spot new opportunities for improvement and act on them.
We know individual people have individual needs
What we do:
We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.
How we do it:
- We approach every encounter with compassion, personality and positive energy.
- We inspire others through words.
- We are curious. We ask questions and listen to what’s unspoken.
- We help you set goals. We make you feel as though we are walking with you on your care journey.
Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.
Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.
We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!
