The people behind our home care

PROPELLING LIVES FORWARD

If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.

Here’s my story of why in-home care for ailing or aging family is on my mind and in my heart…and how I can share my experience with you.

I am Shanthi, owner of SYNERGY HomeCare of North Dallas. It’s nice to meet you virtually and I look forward to meeting you in person.

A little bit about me. After graduating from the University of Texas with an M.S in Civil Engineering, I worked for over a decade in the Dallas/Fortworth area as design and project engineer.  And now, my story of why I am a SYNERGY Home Care owner.

Life threw me and my family a curve ball when my mom was diagnosed with cancer at the age of 52. I took her to every hospital visit and was fascinated by the health care professional who tried relentlessly to keep the disease under control. However, when mom’s cancer metastasized, I realized I had limited time with Mom and became her full-time caregiver. It was noble and gave me immense gratification to care for Mom.

However, it was emotionally demanding when Mom’s health deteriorated. We hired a caregiver to help us and it was the best decision I’d ever made. My mom spent her rest of life dignified and peaceful at her own home surrounded by family.

Through the amazing network of healthcare professionals I developed in this journey with my mom, I decided to became part of SYNERGY HomeCare so that I could serve the community and other families in need, like mine, with utmost care and passion. I know from my own personal experience that in-home care is a much needed gift for family caregivers. So many times I have seen family caregivers so burned out that they can’t enjoy much in life. Please don’t let this happen to you.

My goal is to provide you and your family with the finest and most compassionate in-home care available. How does that sound?

Our promise to you: care that moves you

Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.

We guide with purpose

We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.

How we do it:

  • We serve beyond the job description.
  • We approach the job with a sense of adventure and purpose.
  • We take ownership and responsibility over results.
  • We quickly spot new opportunities for improvement and act on them.

We know individual people have individual needs

What we do:

We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.

How we do it:

  • We approach every encounter with compassion, personality and positive energy.
  • We inspire others through words.
  • We are curious. We ask questions and listen to what’s unspoken.
  • We help you set goals. We make you feel as though we are walking with you on your care journey.

 

Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.

Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.

We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!