SYNERGY HomeCare of Lowcountry owners Bob Risk and Mark Piegza are proud to have earned the award of Trusted Provider of Care from Activated Insights
You’re probably wondering what Activated Insights is, right? Activated Insights is the home care industry’s leading satisfaction research and quality management firm. Each month, associates at Activated Insights conduct over 14,000 phone interviews with clients and caregivers. These interviews are then compiled into reports designed to help home care providers understand how they can improve the quality of care they provide.
What does it mean to have been awarded Activated Insights’s Provider of Choice? For Mark and Bob, it’s a coveted award and achievement that symbolizes excellence and trust. For prospective clients, it means they won’t have to guess about their services or ability to provide compassionate home care.
The Best of Home Care – Provider of Choice award is based on client satisfaction ratings collected from telephone interviews performed by Activated Insights, an independent satisfaction research firm. These home care agencies are best-in-class for providing quality care to their clients. They have outperformed other home care agencies in their geographic region in areas of client satisfaction. This recognition assures that the agency is trustworthy and has proven their ability to provide outstanding in-home care services.