The people behind our home care
PROPELLING LIVES FORWARD
If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.
SYNERGY HomeCare of Charleston was started by Michael and Kayleigh Risk, Mark and Lisa Piegza and Bob and Melissa Risk, with a mission to provide outstanding care to our fellow residents of the Charleston area while creating a collegial and rewarding work environment for our team members. Mark and Bob are veterans of the home care business as owners of Synergy Homecare of the Lowcountry, based in Hilton Head, SC. They have received the prestigious Best of Home Care- Provider of Choice award from Home Care Pulse for each of the two years they have been in operation.
We understand that when family members take on the daily duties of caregiving, it often compromises the relationships we have with our loved ones. Daily life becomes more of a chore and we lose the ability to enjoy our time together. At SYNERGY HomeCare, we change lives by providing great care to all of our clients, no matter their age and wherever they or their loved ones call home.
Michael and Kayleigh’s Story
Michael and Kayleigh have devoted their lives to putting family first and providing compassionate care to their aging loved ones. Prior to Kayleigh’s 12th birthday, her grandmother was diagnosed with a rare neurological disease that required her to move in with her family and receive 24/7 care. As the oldest child, Kayleigh often helped with bathing, clothing, and feeding her grandmother, who was quickly losing all mobility. This experience is what drove Kayleigh to pursue a career in nursing. After receiving her bachelor’s in nursing in 2010 she went onto becoming an Oncology Nurse working in both inpatient and outpatient environments. Michael has spent the last decade in the insurance industry and has always been the pillar of strength for his family. When his grandparent’s health started to inhibit their ability to safely live independently in their rural home, Michael moved them into his home where he and Kayleigh could provide the daily care they needed. Whether it was trips to the VA hospital for appointments, grocery shopping, or spending quality time with them Michael felt blessed to have had the opportunity to help them live as fully as possible and with the dignity that comes from true caring. These experiences have helped guide Michael and Kayleigh to devote their lives to helping others and providing that same personal care for their fellow residents of the Charleston area.
Mark and Lisa’s Story
Mark and Lisa developed a passion for providing quality care from seeing their own parents struggle with various health issues. We have provided care directly to our parents and have also worked diligently to find quality outside care. After moving to the Lowcountry, we wanted to find a way to help the community and we determined that providing great home care was exactly the way we could best give back.
Bob and Melissa’s Story
After 25 years in the insurance industry, Bob and Melissa are beginning their “Second Act” utilizing their skills to ensure exceptional care of those wanting and needing to be independent. Currently, Bob’s 92-year-old father receives 24/7 care, and Melissa’s mother resides with them seven months a year. This business is very personal to both of them and they look forward to helping make SYNERGY a company that truly changes lives.
Our promise to you: care that moves you
Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.
We guide with purpose
We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.
How we do it:
- We serve beyond the job description.
- We approach the job with a sense of adventure and purpose.
- We take ownership and responsibility over results.
- We quickly spot new opportunities for improvement and act on them.
We know individual people have individual needs
What we do:
We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.
How we do it:
- We approach every encounter with compassion, personality and positive energy.
- We inspire others through words.
- We are curious. We ask questions and listen to what’s unspoken.
- We help you set goals. We make you feel as though we are walking with you on your care journey.
Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.
Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.
We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!