Gilbert, Ariz. (July 20, 2021) – SYNERGY HomeCare, the fastest growing home care franchisor in the nation, an Entrepreneur 500 ranked enterprise and a Franchise Business Review Top 200 Franchise, today announced that proven franchise leader Louwana Ball has joined the organization as Vice President of Operations. A part of the organization’s senior management team, Ball will report to Chief Executive Officer Charlie Young and play a key role in accelerating the franchise system’s growth.
Ball brings more than 15 years of progressive company and franchise operations experience to the SYNERGY HomeCare team. In her most recent role with Regis Corporation, a large national franchisor of hair care brands such as Supercuts, Smart Style and Roosters, she served as Associate Vice President of Operations. In that capacity, she led teams supporting more than 6,000 franchise units. Her innovative approaches to implementing new programs, platforms and technologies have resulted in high adoption and utilization among franchise partners.
The addition of Ball comes at a critical juncture in the home care industry that must keep pace with the changing dynamics of our nation’s population. AARP reports that the 65-plus population will grow by 30.4% to 73 million by 2030 and that 90% of this group want to “age in place.”
“Over the last two years, we have expanded rapidly in response to both a growing need for home care services as well as an increased desire for compassionate entrepreneurs to join our system and make a difference in their communities. With this unprecedented growth, it is incumbent on us to continue to expand our infrastructure and capabilities so that we can provide enhanced service to our franchise partners,” said Charlie Young, CEO of SYNERGY HomeCare. “Louwana’s proven success in delivering highly effective ways to bolster franchisee business development at a local level will figure prominently in her new role in advancing the organization’s industry-leading growth.
“I’m looking forward to enhancing and streamlining our business processes to create an agile operations model that can drive long-term franchise profitability and value,” said Ball. “The ability to create pull-through from headquarters to home will be vital in helping our franchisees connect with clients in their community and help them live their best lives. This is not only an exciting business opportunity, but an incredibly fulfilling way to leverage my experience in a meaningful way.”
