{"id":470,"date":"2022-11-15T00:12:34","date_gmt":"2022-11-15T00:12:34","guid":{"rendered":"https:\/\/synergyhomecare.com\/ok-edmond-73114\/?p=470"},"modified":"2022-11-15T00:12:34","modified_gmt":"2022-11-15T00:12:34","slug":"why-caring-for-mr-cook-is-not-difficult","status":"publish","type":"post","link":"https:\/\/synergyhomecare.com\/ok-oklahoma-city-73114\/knowledge-center\/why-caring-for-mr-cook-is-not-difficult\/","title":{"rendered":"Why Caring for Mr. Cook is Not \u201cDifficult\u201d"},"content":{"rendered":"

Weama Kessem, owner of SYNERGY HomeCare of Edmond in Oklahoma City, was in the process of getting credentialed with the VA so she could provide home care services to veterans when she got a call from her contact at the VA.<\/span><\/p>\n

She was told that they had a \u201cvery difficult\u201d client that \u201cno one can satisfy.\u201d If she could make him happy, she would get the VA contract.<\/span><\/p>\n

Undeterred, Weama and her team showed up on Mr. Tom Cook\u2019s doorstep with an orchid, wanting to make Mr. Cook feel appreciated. He was, after all, their first veteran client, and they wanted to mark the special occasion.\u00a0<\/span><\/p>\n

Mr. Cook recalls that first meeting, saying \u201chis jaw dropped.\u201d\u00a0<\/span><\/p>\n

\u201cThey made me feel at home with SYNERGY HomeCare and I really appreciated that,\u201d he said. \u201cSince then, Weama has done everything she can to help me.\u201d<\/span><\/p>\n

Mr. Cook\u2019s first caregiver was Dennis, who helped Mr. Cook with light housekeeping, food shopping, cooking and other tasks. They were together for six years, until Dennis was promoted.<\/span><\/p>\n

\u201cI was heartbroken,\u201d said Mr. Cook. \u201cI was happy for him, but sad for me.\u201d<\/span><\/p>\n

Fortunately, he wasn\u2019t sad for too long. \u201cWeama kept sending me winners, and I was never without a caregiver. My second caregiver was with me for three years. When the VA wanted me to choose another agency, I refused and said if I have to wait for SYNERGY HomeCare, I will.\u201d<\/span><\/p>\n

Mr. Cook\u2019s current caregiver is Nicole, who provides help around the house as well as some personal care assistance. Mr. Cook is unable to walk anymore due to the effects of Agent Orange exposure during his three-year tour in Vietnam.<\/span><\/p>\n

A Marine with the SATS Company (Strategic Air Tactical Support), Mr. Cook worked on a land-based carrier deck that could catapult planes into the air.<\/span><\/p>\n

Being in the military instills a powerful work ethic, which he found strangely lacking in his first caregivers from another agency.<\/span><\/p>\n

\u201cApparently wanting someone to show up regularly and on time and perform the duties expected of them labeled me as difficult,\u201d he said. \u201cFortunately, none of my SYNERGY HomeCare caregivers agreed with that label and in fact go above and beyond for me.\u201d<\/span><\/p>\n

Mr. Cook recalls that when his transportation to water aerobics fell through, Weama provided him with a second caregiver to drive him to class twice a week.\u00a0<\/span><\/p>\n

\u201cThe care I receive is wonderful, and people go out of their way to help. I feel truly blessed to have SYNERGY HomeCare taking care of me,\u201d he said.<\/span><\/p>\n

Weama and her team feel similarly blessed. They host Mr. Cook for lunch at the office at least once a year.<\/span><\/p>\n

\u201cWe consider it an honor to care for Mr. Cook,\u201d said Weama. \u201cHe was there for us and now we are there for him.\u201d\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Weama Kessem, owner of SYNERGY HomeCare of Edmond in Oklahoma City, was in the process of getting credentialed with the VA so she could provide home care services to veterans when she got a call from her contact at the VA. 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