To underscore its position as a leader in the home care industry, SYNERGY HomeCare has received two prestigious industry honors for its excellence and commitment to quality.
SYNERGY HomeCare, a national in-home care franchise based in Gilbert, Ariz., was awarded the coveted 2013 Home Care Pulse Endorsed National Provider designation. This endorsement recognizes the nation’s top home care companies for their commitment to provide outstanding customer satisfaction through the use of the Home Care Pulse Quality Satisfaction Management Program. With this program, Home Care Pulse, a leading industry research firm, completes monthly client satisfaction interviews with the company’s clients. Only companies with a strong commitment to client satisfaction receive the endorsement.
SYNERGY HomeCare was also awarded the 2013 Best of Home Care Endorsed National Provider designation. This distinction is only given to home care companies for their proven client satisfaction results as determined through client interviews conducted by Home Care Pulse. After a minimum of six consecutive months of client ratings and feedback, a percentage of SYNERGY HomeCare Franchise Partners had to receive the highest scores possible and become Best of Home Care Award winners for SYNERGY HomeCare to earn this endorsement.
“We are thrilled to receive these endorsements that honor us as proven leader in our industry for families looking to find quality in-home care, says Peter Tourian, founder and CEO of SYNERGY HomeCare, a national in-home care company with 244 units nationwide. “We look forward to continually meeting and exceeding our client’s expectations. We thank Home Care Pulse for recognizing SYNERGY HomeCare as one of the nation’s top home care providers.”
Home Care Pulse specializes in measuring client and employee satisfaction for private duty home care services. The company believes certifying agencies can both educate and help families make better care decisions for their loved ones who need in-home care.
“We recognize the commitment SYNERGY HomeCare has made to excellence in home care,” says Erik Madsen, COO of Home Care Pulse. “We are excited to be a part of the quality service they provide for their clients.”
About SYNERGY HomeCare
SYNERGY HomeCare is a national franchise of non-medical home care dedicated to providing exceptional and affordable service to anyone of any age. SYNERGY HomeCare caregivers are available 365 days a year, 24 hours a day, to those in need -- including seniors, expectant moms, those suffering from sports injuries and debilitating illnesses, and more. For additional information, please visit http://www.synergyhomecare.com.
About Home Care Pulse
Home Care Pulse is the industry’s leading firm in home care research around satisfaction and quality assurance, serving hundreds of home care businesses across North America. They are a top resource for business development, agency certification and recognition, including the prestigious Best of Home Care ® awards. The company was launched in 2008 and specializes in measuring and benchmarking client and employee satisfaction for private duty home care agencies. Recently, Home Care Pulse conducted the largest study ever performed on behalf of the private duty industry. Home Care Pulse helps agencies promote and drive business, improve service quality and increase employee loyalty. Visit http://www.homecarepulse.com for more information.