Bridging the gap: Synergy HomeCare

Synergy Homecare offers a way to make caring for a loved one in need a less daunting experience. For those seeking care options for an elderly parent or disabled loved one, the choice can be terrible. Few have the time or the skill to care for someone full-time themselves, and often that decision can strain the relationship as daily stresses and the awkwardness of the roles cause resentment and frustration. Sending a family member to an outside facility can be just as unwelcome a choice—particularly when that family member is unwilling to leave home, and close to being able to care for themselves.

Home care options—like those available at Synergy Homecare, in Denver—offer a third option, and preserves a great degree of autonomy for both elderly parents and their families.

Betsi Brimer is a registered nurse who has been working with seniors since the seventh grade, when she volunteered as a nurses’ aide. After a career in oncology, dialysis, nursing, and ultimately hospice, Brimer recently opened Synergy HomeCare, she says, “because it was really heart rending to see the care elder family members are getting.”

Synergy offers the full range of non-skilled home care options—everything from homemaking, companionship—playing cards, putting on music, reading the paper—to personal care attendance and assistance with the activities of daily living.

With her own parents seeking to stay in their home as long as their health will allow, Brimer saw an opportunity to create a service that would extend that opportunity—and allow her to “only hire people who show the same passion for the elderly that [she has].”

Applicants undertake a two-page application profile, allowing the match between the caregiver and the cared-for to be made on as detailed a basis as possible. With a current team of ten ready to go, Synergy’s staff have a variety of skills and experiences, and there’s likely to be someone available who meets the needs of your parent—one of the staff, for example, is a reverend who cares for foster children.

All the staff pass a rigorous background check, and as the former Director of Nursing of a skilled-care facility, owner Betsi Brimer sets the bar higher than most facilities—let alone the typical in-home, unskilled care services.

Synergy also offers an online interface for family members, allowing them to remain close to their family members—even involved in their care—despite the pressures of daily life that typically prevent people from taking on the responsibility of a parent or loved one’s homecare. Staff can post notes that can be read in real time, and family members can respond or post their own notes to the caregiver via the system. This allows for an open dialogue, and more specialized, personal care for the care recipient. Ultimately, it’s a system where everybody wins.

"The family doesn’t feel like they’re just sending a check every month—they’re an active part in their parent’s care,” explains Brimer.

For more information on home care, contact Synergy HomeCare of Denver at 303-756-9322.