The people behind our home care
PROPELLING LIVES FORWARD
If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.
At SYNERGY HomeCare of Maryland, we provide non-medical and skilled nursing services that are essential in caring for your family member in the privacy and comfort of their own home.
Enduring Relationships
The care of your family member is our number one priority. Searching for the right care can be difficult and time consuming. With no sure answers, it is easy to feel like you are embarking on a journey with no final destination. We empathize with your fears, and identify with your high standards of care you expect and deserve for your family member.
SYNERGY HomeCare provides the resources your family members need when struggling through the effects of aging that may include Alzheimer’s disease, dementia, or simply recovering from a surgical procedure or extended hospital stay. We also provide emotional support to families with loved ones nearing the end of life through our Hospice Service. We wish to alleviate worries for you and your family member, so that you may focus on your enduring relationship with them.
Complete Satisfaction
Each day should be a pleasure to live. At SYNERGY HomeCare, we aspire to make a difference to you and your family by going the extra mile in every way possible. Your family member deserves attention that makes them feel valued and independent. Each and every caregiver visit is time during the day that is entirely devoted to the needs of your family member. We monitor this with routine Quality Visits from our management staff to ensure that you are completely satisfied with each and every visit. No detail, however small is overlooked when it comes to providing services to you and your family member.
Our management staff has extensive experience and expertise in the operation of a family-oriented, locally owned company dedicated to the highest level of customer service. Our scheduling coordinator ensures that your family is matched with the best caregiver for your care needs. We efficiently and thoroughly work with you on any special requests you may have. Our state of the art technology provides family members the opportunity to view our Plan of Care as well as a having a direct line of communication with our operations staff. This technology also provides us with the necessary tools to ensure that you and your family have the correct match with the appropriate caregiver prior to the start of service. We also are an approved provider for our veterans through the Veterans Administration.
As your search continues for the best home care provider for you and your family, we understand that you will have questions and concerns along the way. Please do not hesitate to contact us. We welcome the opportunity to provide you with additional information about our services and our company. Call us today at (410) 569-3302 or email us at [email protected] to see why SYNERGY HomeCare is “The Most Trusted Name in Home Care”
Our promise to you: care that moves you
Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.
We guide with purpose
We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.
How we do it:
- We serve beyond the job description.
- We approach the job with a sense of adventure and purpose.
- We take ownership and responsibility over results.
- We quickly spot new opportunities for improvement and act on them.
We know individual people have individual needs
What we do:
We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.
How we do it:
- We approach every encounter with compassion, personality and positive energy.
- We inspire others through words.
- We are curious. We ask questions and listen to what’s unspoken.
- We help you set goals. We make you feel as though we are walking with you on your care journey.
Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.
Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.
We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!
