The people behind our home care
PROPELLING LIVES FORWARD
If you’ve been searching for a home care agency for your care or your loved one’s care, then you know there is a sea of sameness in the dozens of home care choices, making it difficult to actually choose one. And we know that can be frustrating.
Doris Combs-Marshall | Owner
I’m sure you’ve heard the old saying, “When one door closes, another one opens.” I had heard it many times before I ever thought, "my door would close."
Over 20 years in corporate America, I faced a layoff. With a bachelor’s degree in science and two masters in science, I hung on for two more years in the corporate world. Eventually, I realized that the corporate spirit that once drove my career had slowly dissipated to the point it was completely gone.
Talking about a turning point! With another door closed, my opportunity was to take the time to plan for my next adventure carefully. With much soul-searching, I recognized that one thing I am passionate about is helping others in need.
Since I have always been interested in helping those in need, especially seniors, I decided to invest in a non-medical home care agency to serve people of all ages in their homes.
Fast forward to today, and I am celebrating five years of serving the people of Northwest Atlanta and Conyers with SYNERGY HomeCare of NW Atlanta and of Conyers. I couldn’t have made it this far, helping so many people and their families, without a staff who shares my dedication and devotion to helping others in need with home care.
Today, I dedicate my time to helping seniors, serving new clients as a personal care assistant, provide support for relatives and friends while also volunteering as an ombudsman representative of personal care homes.
Our promise to you: care that moves you
Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.
We guide with purpose
We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.
How we do it:
- We serve beyond the job description.
- We approach the job with a sense of adventure and purpose.
- We take ownership and responsibility over results.
- We quickly spot new opportunities for improvement and act on them.
We know individual people have individual needs
What we do:
We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.
How we do it:
- We approach every encounter with compassion, personality and positive energy.
- We inspire others through words.
- We are curious. We ask questions and listen to what’s unspoken.
- We help you set goals. We make you feel as though we are walking with you on your care journey.
Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.
Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.
We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!
