Written by Amber Merten
As technology continues to evolve, so do the tactics of scammers who try to take advantage of people—especially older adults. Seniors are often targeted because they tend to be trusting, may live alone, or are less familiar with digital tools and security measures.
At Synergy HomeCare, we believe that protecting our seniors’ safety includes not just their physical well-being but also their financial and emotional security. Read on for ways you can help your loved one stay safe from scams—online, on the phone, and at home.
1. Teach Them the Warning Signs of a Scam
Knowledge is the best defense. Help seniors recognize the red flags:
• Unsolicited calls, texts, or emails, claiming to be from banks, the IRS, or Medicare.
• Pressure tactics — anyone demanding immediate payment or threatening arrest.
• Requests for personal information like Social Security numbers or bank accounts.
• Too-good-to-be-true offers such as winning prizes or lottery money.
Have your loved one pause and verify the caller before responding to any suspicious message.
2. Encourage the “Hang Up and Call Back” Rule
If someone calls asking for personal or financial information, remind your loved one to hang up, look up the official number, and call back.
Legitimate companies will never pressure you to act on the spot. You can even keep a list or sticky notes of trusted phone numbers (like the bank, Medicare, or family members) near their phone and computer for easy reference.
3. Strengthen Online Security
Help your loved one create strong passwords, enable two-factor authentication, and avoid clicking links from unknown sources.
Consider installing trusted antivirus software or using a password manager to keep their accounts secure. Encourage them to check with you or a care professional before downloading attachments or filling out online forms they’re unsure about.
4. Monitor Financial Accounts
Encourage seniors to review bank and credit card statements regularly—or help them set up alerts for unusual transactions.
Family members or caregivers can also help by setting up automatic payments for bills to reduce confusion or the risk of fraudulent charges.
5. Keep the Conversation Open
Many seniors feel embarrassed if they’ve been tricked, so they may hide it. Let them know it’s okay to speak up.
Be gentle, understanding, and emphasize that scammers are professionals—anyone can fall for their tricks. Make safety conversations regular and judgment-free.
At Synergy HomeCare, we know that true independence comes from feeling safe—physically, emotionally, and financially. Our caregivers not only assist with daily needs but also help seniors stay alert to potential risks. With a caring companion by their side, seniors can enjoy peace of mind knowing someone is looking out for their well-being.
Stay informed on the latest scams by visiting websites like the Federal Trade Commission (FTC) and the National Institute on Aging. The best defense against scammers is being aware! Together, we can protect our seniors from scams and ensure they continue living confidently and securely at home.
___________
Call us to find the home care solution that’s right for you.
850-661-0557
