Meet Owner Vivian Mendoza
About SYNERGY HomeCare in Livermore
SYNERGY HomeCare in Livermore is owned and operated by Vivian Mendoza, a University of Phoenix business graduate who began her career in social services as a volunteer reserve police officer, before entering corporate America as a security project manager. Along the way, Vivian navigated many of the challenges typical for sandwich generation adults, caring for both her mother and child, which deepened her appreciation for caregiving.
Vivian and her team of caregivers assist residents throughout Livermore, Tracy, and Mountain House with a range of services, including companion care, personalized in-home assistance, and specialized support for individuals managing chronic health conditions or recovering from illness or surgery.
Despite the incredible pressure that became part of her day-to-day job, Vivian’s biggest challenges were found at home. As an only child, she was the sole caregiver of her late mother while she battled cancer, which she also balanced with her caregiving duties as a mother to a child living with special needs. Before she looked into professional caregiving services, Vivian regularly experienced the isolation and overwhelming confusion of being a family caregiver with no outside guidance or assistance.
SYNERGY HomeCare in Livermore provides a wide range of non-medical care options. Companion care includes assistance with cooking, shopping, running errands, light housekeeping, and other tasks that allow clients to live independently. Personal care assists with bathing, dressing, using the toilet, and other activities of daily life.
Vivian Mendoza | Owner
Vivian’s professional career has been defined by her attention to detail and ability to handle high-pressure scenarios. As a volunteer police officer, she gained firsthand experience in de-escalating critical situations, which is a skill she later leveraged in the security sector of corporate America. Since then, she has managed millions of dollars’ worth of critical assets and infrastructure, while establishing clear parameters and developing strategic plans to drive successful outcomes for her team and clients.
Vivian’s security expertise is further reinforced by her numerous industry certifications. She is a licensed security guard trainer and a Crime Prevention Specialist accredited through California Peace Officer Standards and Training (POST). She is also an active member of ASIS International and the Silicon Valley Security Group, a local non-profit security organization.
Our promise to you: care that moves you
Life is in constant motion. From the time we smile our first smile, ride our first bike, find our first home or embrace our first grandchild, it just keeps moving. And a moving life is a full one. But sometimes, life can take a turn that slows us down, or even stops us in our tracks. That’s where SYNERGY HomeCare comes in. To keep the basic needs of your life effortlessly moving forward. So you can focus on what moves you and get the most out of every day.
We guide with purpose
We take a strong lead with a kind hand in what can be a stressful, uncertain time in your life. By charting an assured course and making certain that you and your family members understand what’s happening, we can keep you comfortable every step of the way.
Great care comes from confidence, and confidence is contagious. We know what we’re doing and we’re always striving to do it better. One of the things we do best is relate to people on a personal level. And when you do something well, it breeds confidence. In you, and everyone around you. That’s why our clients, employees and franchise owners are so confident, too.
How we do it:
- We serve beyond the job description.
- We approach the job with a sense of adventure and purpose.
- We take ownership and responsibility over results.
- We quickly spot new opportunities for improvement and act on them.
We know individual people have individual needs
What we do:
We listen and ask questions. That’s the best way to learn how to impact an individual’s life. That’s how we do it. And that’s why we are recognized as an organization that shows an unwavering commitment to understanding people’s needs and providing the care option that best adapts to those needs. This is how we keep you and your life moving forward by being intuitively personal.
How we do it:
- We approach every encounter with compassion, personality and positive energy.
- We inspire others through words.
- We are curious. We ask questions and listen to what’s unspoken.
- We help you set goals. We make you feel as though we are walking with you on your care journey.
Life moves in one direction – forward. No matter your circumstances, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward, from personal assistance and companionship to live-in and even family caregiver respite. We provide full support for fuller lives. Ultimately, we create a feeling of forward momentum, not just in lives but also in the home care industry.
Whether you’re a high-octane octogenarian who just needs a hand, someone confined to bed who needs a little more help, or a person dealing with lifelong disabilities who needs someone to walk beside them on their journey, we’re here to care with whole hearts and open arms.
We know you have questions. And we have answers. When the time is right for you, we would be honored to speak with you. We listen!
