Scheduler & Quality Manager


SYNERGY HomeCare of La Mesa is seeking a proven Scheduling Coordinator who is responsible for ensuring that client care schedules are up to date and filled in order to ensure that clients are receiving the highest level of support services and continuity of care. SYNERGY HomeCare of La Mesa is a non-medical agency and our mission is to enable our clients to live happy, healthy, and independent lives in the comfort and familiarity of their homes and to inspire our team with appreciation, industry-leading training and a true commitment to their well-being.

Primary Responsibilities:

  • Schedule caregivers with clients and communicate to all parties
  • Client and caregiver documentation in scheduling software
  • Responds to questions regarding client and caregiver schedules
  • Confirm and update caregiver availability including vacation, sick time and holidays
  • Document skills and attributes of caregivers to ensure strong matching to clients
  • Follow up with new caregiver hires to explain the scheduling process
  • Update the office team on scheduling issues and HR recruitment needs
  • Perform other functions as deemed appropriate by the management team
  • Maintain computer schedules and ensure timely data entry for clients and caregivers
  • Maintain confidentiality of all information pertaining to employees and clients

Required Skills and Experience:

  • High School graduate or equivalent
  • Scheduling experience preferred
  • National Background check
  • Home care and administrative work experience preferred
  • Strong phone skills
  • Ability to multi-task and work well under time pressure
  • Positive, friendly attitude and ability to work well in a close-team environment

Email your resume today to:
[email protected]



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Cover Letter
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