When a loved one needs in-home assistance, families often face a critical decision: Should we hire a private caregiver or work with a home care agency? It’s a question we sometimes hear at SYNERGY HomeCare of Tucson, and the answer isn’t always straightforward.
Let’s take a look at the key differences — and what’s truly at stake when it comes to the safety, quality, and peace of mind your family deserves.
What’s the Difference?
Private caregivers are hired directly by the family. They may come recommended by a friend, found through online platforms, or from personal ads. In most cases, the family acts as the caregiver’s employer — responsible for taxes, background checks, supervision, scheduling, and more.
Home care agencies, like SYNERGY HomeCare of Tucson, employ caregivers directly. The agency handles all of the hiring, screening, training, payroll, insurance, scheduling, and supervision.
Pros and Cons of Hiring a Private Caregiver in Tucson
Potential Advantages:
- May cost less per hour
- More control over who is hired
- Flexible payment arrangements
Risks and Challenges:
- You become the employer — responsible for payroll, taxes, workers’ compensation, and liability
- No built-in backup if the caregiver is sick or quits
- Limited background screening
- No professional supervision or quality control
- No training in dementia, Parkinson’s, transfers, or hospice support
- No insurance or bonding — you bear the liability
- Often no care documentation or client support systems
Hiring privately may seem more “personal,” but in reality, it often adds more stress to already overwhelmed families — especially when care needs increase or the unexpected occurs.
Why Choose a Home Care Agency in Tucson?
A reputable agency like SYNERGY HomeCare of Tucson removes the burden from your shoulders and adds a layer of protection, reliability, and professionalism.
Advantages of Agency Care:
- Rigorous Screening: All caregivers are thoroughly vetted with local, national, and federal background checks, drug testing, and work authorization verification.
- E-Verify: SYNERGY HomeCare of Tucson runs all potential new hires through E-Verify, ensuring that they are eligible to work in the United States.
- Training & Experience: Our caregivers are certified, experienced, and trained in specialty care (dementia, Parkinson’s, hospice, transfers, etc.).
- Licensed, Bonded & Insured: You’re protected from liability if something goes wrong.
- Backup Care: If a caregiver is sick or unavailable, we provide a qualified replacement — fast.
- Care Supervision: Your loved one’s care is monitored by our team, including our Care Coordinator who reviews all Care Notes, to ensure quality and consistency.
- Customized Care Plans: We design a plan based on your loved one’s specific needs and update it as those needs change.
- Employer Responsibilities: We handle all taxes, benefits, training, and documentation.
- 24/7 Support: Our local Tucson office is available around the clock. Our phones are answered 24/7 by a live person. You’re never alone.
And perhaps most importantly — you get peace of mind.

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What About Cost?
It’s true that private caregivers may charge less per hour, but that doesn’t tell the full story. With a private hire, families often face:
- Unreported payroll (which can create IRS and legal issues)
- Out-of-pocket liability for injuries or accidents
- Gaps in care coverage
- No protections if the caregiver quits suddenly
With an agency like SYNERGY HomeCare of Tucson, you only pay for the care you need, and we take care of everything else. There are no minimum hours required, and we work with long-term care insurance and VA benefits to make care more affordable.
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Real-Life Peace of Mind
We’ve seen it time and again: families who tried hiring privately, only to switch to agency care when things got complicated. Missed shifts. No-shows. No documentation. No one to call when things went wrong.
With SYNERGY HomeCare, you’re not hiring a person — you’re hiring a team, built around professionalism, communication, and compassion.

Conclusion: Which Is Better?
If you’re seeking short-term companionship for a few hours a week and are willing to take on the risk as an employer, a private caregiver may be an option.
But if your goal is safety, professionalism, flexibility, and peace of mind, an agency like SYNERGY HomeCare of Tucson is almost always the better choice.
We don’t just provide caregivers. We provide care — reliable, compassionate, and customized to your family’s unique needs.
Frequently Asked Questions (FAQ’s)
Q: Is it cheaper to hire a private caregiver in Tucson?
A: Private caregivers may charge lower hourly rates, but the long-term risks and responsibilities — like taxes, liability, and lack of backup — often make agency care the more cost-effective and safer choice.
Q: How does SYNERGY HomeCare of Tucson screen its caregivers?
A: All caregivers undergo federal, national, and local background checks, drug testing, reference checks, and in-person interviews. Only the best are selected. If we would not feel comfortable with that caregiver providing care for our own family, we will not hire that person to care for your family.
Q: What happens if my regular caregiver gets sick?
A: We have a large staff of caregivers and can schedule a backup caregiver for you.
The First Step to Hiring a Caregiver is Easy
If you’re exploring how to help your loved one live independently at home, we can answer any questions you have. Contact us today for a free consultation and discover why we’re Tucson’s most trusted name in home care.
Call us at 520-327-2771 – 24 hours a day, 7 days a week. We are happy to answer any questions you have.
Proudly serving Tucson, Oro Valley, Rancho Vistoso, Marana, Vail, Green Valley, SaddleBrooke, and surrounding communities.
