Case Manager


SYNERGY HomeCare of the East Valley is seeking a proven Dynamic Case Manager who is responsible for their own territory and ensures that client caregiver schedules are up to date and filled in order to ensure that clients are receiving the highest level of support services and continuity of care. SYNERGY HomeCare of the East Valley is a non-medical agency and our mission is to enable our clients to live happy, healthy, and independent lives in the comfort and familiarity of their homes and to inspire our team with appreciation, industry-leading training and a true commitment to their well-being.

Primary Responsibilities:

  • Schedule caregivers with clients and communicate to all parties
  • Keep up to date and accurate schedules at all times
  • Keep client and caregiver documentation in scheduling software
  • Work with insurance companies to adequately staff new clients
  • Confirm and update caregiver availability including vacation, sick time and holidays
  • Provider weekly reporting to Supervisor
  • Follow up with new caregiver hires to explain the scheduling process
  • Responsible for own territory management and employees
  • Perform other functions as deemed appropriate by the management team
  • Maintain computer schedules and ensure timely data entry for clients and caregivers
  • Maintain confidentiality of all information pertaining to employees and clients

Required Skills and Experience:

  • High School graduate or equivalent
  • Scheduling experience preferred
  • National Background check
  • Home care and administrative work experience preferred
  • Strong phone skills
  • Ability to multi-task and work well under time pressure
  • Positive, friendly attitude and ability to work well in a close-team environment
  • Level One Fingerprint Clearance Card
  • CPR and First Aid Certification (or willingness to obtain)

Benefits include:

  • Full time, holiday pay, paid time off, medical insurance

Email your resume today to: [email protected]



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Cover Letter
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