Home Care Provider | SYNERGY HomeCare of West Central WI


219 North Main Street River Falls WI 54022


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Proudly Serving

  • River Falls
  • Prescott
  • Hudson
  • St. Croix County
  • Pierce County

There are home care agencies out there.
And then there is Alicia Harmon.

SHC owner alicia harmon standing & leaning against a desk with SHC logo on the wall behind herSelecting a home care agency to entrust your loved one to can be a time-consuming journey—especially with the many available choices today. Where do you begin?

We recommend you have an in-person interview with each agency and ask these 15 questions to create a level playing field. These questions will identify what to look for when seeking a trustworthy, compassionate and professional caregiver.

Your first step with SYNERGY HomeCare is to get to know the owner, Alicia Harmon. You can click on Alicia's photo to listen to a quick video where she demonstrates insight into her character and who would be helping your loved one. It's an important part of your selection process because all providers typically perform the same services—this difference will be in this video. We like to say, "Feel your way to reason." Watch the short video here.

Feel free to call Alicia anytime at (612) 256-2214.

Welcome! What brings you here?
aging dad being hugged by adult son

You probably have a loved one—most likely an aging parent— who needs non-medical home care. We’ve been in your shoes. We understand and can help.

Or maybe you're a senior who has realized that you just can't do everything by yourself anymore and are bravely reaching out for some extra help. If this is the case, learn more here.

The good news is that our experience in home care is extensive and we care for you or your loved one as though you were a member of our family. (We really feel this way!) Our caregivers are wonderful.

Our secret sauce is a mixture of compassion, love, empathy and continuity of care, whether we’re with your loved one for a few hours or 24 hours a day.

How to select the right home care agency
If you’re shopping around for in-home care for a parent or loved one, you’re probably a little stressed about the process. And quite possibly tired of every home care agency telling you “we’re the best.”  It’s hard. Here’s our recommendation to help you in this process: Read our reviews, and our competitors’ as well, to feel your way to reason as you make your decision. Reviews are the windows into our core of trust and compassion---something everyone searching for the right home care agency should read.

Download our free guide to eldercare
man reading where do we begin book
Most people who are new at this, like you perhaps, approach us because they have an aging parent who needs in-home help. If that’s why you’re here, we recommend that you download this free 52 page guide on elder caregiving, “Where Do We Begin.” It will answer most of your questions and help you define a go-forward strategy. And an outstanding place to begin is the Care Needs Assessment Quiz where you'll find at the very beginning of the book. It will help you determine what kind of care your aging senior may need and what that means to you and to your senior's ability to maintain their independence in their own home.

Learning about each other is important
While we do believe that we are the best non-medical in-home care agency, we like to prove it to you, in real time, and we begin showing you with an in-home care and safety assessment that costs you nothing. It's a good opportunity for you to learn a lot about us as an agency and as caring individuals, as it involves our care management team meeting with you and any other involved family members, and of course, your loved one, if you desire.

Basically, we learn everything we can about your loved one—when they take their prescription medicine /dosage to what their favorite foods are to habits, limitations and so on.We gather information about what you expect from caregiving so that we can meet, or exceed your expectations. We'll be sure to ask you to identify any problems, special needs, strengths, weaknesses and resources, as well as evaluate your loved one's:

  • medications and dosing
  • medical history
  • physical abilities
  • cognitive abilities
  • social assessment
  • safety issues within the home
  • short and long term goals
  • communication methods and expectations

Our assessment has many benefits
The benefit that towers above all others is the peace of mind that you feel from knowing you've finally initiated care for the person who may have spent a lifetime caring for you.  And some argue that they are more excited at the cost savings of home care versus an assisted living facility or nursing home. Most of our clients indicate they feel so much better from the peace of mind we offer, but they’re equally as happy about saving a lot of money by using in-home care.

And the little secret about in-home care that you'll never hear from an assisted living facility or nursing home: one on one, individual care is given by in-home caregivers, not one caregiver for every five patients. That is more special than you might imagine. (In their own home, with one-on-one care from a wonderful caregiver! What is better than that? Maybe the cost savings, compared to traditional alternatives such as assist living, rehabs, etc.)

One of the beauties of in-home care is that it reinforces and supports care provided by family members and friends, while your loved one maintains their dignity and independence—and morale—in their own home.

You're still their baby
cover for play it safe ebook

Something that seems to be a sensitive topic for some adult children, is breaking the news to their parents that they will be getting in-home care. Adult children often struggle with this. We work with you to help with the message delivery to your parents, in fact, we'd like you to download this guide on having the aging conversation with your parents.. We’ve done it so often, that we understand the process an older person goes through when they believe they are losing their independence and others are beginning to control them. We know the right words, the explanations and the logic to convey to make this a smooth transition—just another benefit of home care.

We’re great at long-distance relationships
Are you coordinating caregiving from out of town?  When you are confident that your home care provider is top notch in both caregiving and communication, there’s a certain peace of mind that accompanies that confidence. It may even help you sleep at night. We are there when you can’t be.

We’ll make you the family hero

If your siblings and other family have appointed you as the designated home care researcher, we will make you the family hero by providing the complete details of what home care entails, why it works and how it will enrich your loved one’s quality of life. You’ll be able to share a blueprint of care with your siblings and family. 

We look forward to your questions
Our success speaks for us. We are proud of our reputation. Having a career, or as we say, ‘passion,’ where we help make others’ lives better through our compassionate home care is why we are happily engaged in our calling of in-home care. View our FAQs.

Compassionate Home Care

senior woman and caregiver looking thru photo book
At SYNERGY HomeCare of West Central WI, home care services are individually customized to meet the needs of each client. When you want an affordable, compassionate alternative to assisted living facilities, rehabs for your loved one, our in-home caregivers are fully trained and ready to provide assistance. Our caregivers support a wide range of client situations including short and long-term disability, chronic disease, surgical recovery, new and expectant mothers, Dementia, Alzheimer's, MS (Multiple Sclerosis), and MD (Muscular Dystrophy).

Our versatile, flexible in-home care services allow your loved ones to remain in the comfort of their home. We offer:

  • 24 Hour Home Care
  • Flexible Hourly Care
  • Medication Prompting
  • Care Management
  • Recovery Assistance (Illness, Surgical, Orthopedic, Cosmetic)
  • Personal Assistance with Hygiene, Dressing, and Grooming
  • Toileting and Incontinence Assistance
  • Errands and Transportation
  • Meal Planning and Preparation
  • Light Housekeeping
  • Companionship
  • Respite for Family Caregivers

At SYNERGY HomeCare, you can feel safe with our caregivers in your home because they have passed an extensive national background check and drug testing. Let us be there to provide trusted in-home care when you can’t. Call us today for your free, no-obligation consultation.

Ready to talk to your local home care professional?

Please do not hesitate to contact us to begin this life-changing service. Our services will not only help your senior parent or other family members with regular chores and activities but, will truly invigorate him or her and provide you, the family caregiver, with much-needed relief. Call SYNERGY HomeCare today to schedule your FREE in-home care assessment (715) 245-7210, we look forward to your call.
We put the Care in Home Care.

Call Us Now! (715) 245-7210

We Proudly Serve

SYNERGY HomeCare of West Central WI is proud to serve our neighbors and friends in St. Croix, Pierce Counties, and other surrounding areas. Call us today to learn more about how we restore peace-of-mind (715) 245-7210.

Independently Owned & Operated


Are you caring for children/grandchildren and your own parents/grandparents? There's a name for this:
The sandwich generation is where you are caring for your family, kids and parents. Time for a break!

Click here to watch this helpful interview.

Got Questions? Talk With Us.


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If you are the kind of person who gets satisfaction from bringing joy into other people's lives, a career at SYNERGY HomeCare could be the best job you've ever had.

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