"Synergy HomeCare services my mother who suffers from a mental illness. Although this may not be who Synergy normally works with they have offered excellent care and have never made my mom or family feel disvalued. They strive to have excellent communication with their clients."
Aimee TMalvern, PA)
"I haven't had the opportunity to meet all of the current caregivers, but I can personally attest to how wonderful Kasha has been. My mother feels immediately at ease knowing that she is here caring for her on the evenings, and she has always been patient and agreeable."
Alethea P.Lansdowne, PA)
"Your caretakers are punctual, respectful, and most of all, compassionate. They obviously enjoy what they are doing. Aubrey is a gem. I wish I had known about him a year ago. He would be in much better shape. Aubrey is very personable, yet always professional. His background fits all of our needs. My husband looks forward to their company and they know how to motivate him along with making him laugh. I can leave him in their care and I do not have to worry."
Arlene M.Swarthmore, PA)
"Aubrey Stewart, my husband's caregiver, continues to give him the very best care possible. He is always compassionate and puts Mr. McDermott's needs first. Aubrey always treats him with the greatest respect and the greatest support possible. Mr. McDermott has come a long way, for which I am most grateful."
Arlene M.Swarthmore, PA)
"I have been extremely satisfied with all of your staff. Mom is getting excellent care. Everyone in the family knows and trusts that she is great hands. Everyone treats her as if she is a family member, even during our last snow storm, they made sure every shift was covered."
Bill GDevon, PA)
"I heard about Synergy HomeCare from my Care Alternatives Hospice Social Worker. She made a call to them on my behalf in the afternoon and Travis was in my home in less than an hour. He listened to my needs developed a plan with Hospice to keep my Mom home till the very end which is what we both wanted for her. We had services start later that evening. He put us at ease when he was there in the evening to personally introduce the caregiver to my Mom and me. Our caregivers Solane and Lora were absolutely wonderful. They were very reassuring to me and totally attentive in caring for my Mom. They were efficient, friendly, loving and concerned for my Mom's well being. I felt they gave her the best care possible in her final hours. Solane and Lora both calmed me down and reassured me and took excellent care of my Mom so that I could be present with her in her final days. My caregivers also cared about me and what I was going through during this time. They helped me through it by talking with me, and by being so reassuring and supportive. They knew exactly what my mom and I needed during her final days, I will always be grateful to them"
Desi G.Media, PA)
"Steve and Sharneyia are the best aides we have ever had. They are professional, kind, and very competent."
Dolores T.Broomall, PA)
"Steven George is the best caregiver I have ever had the priviledge to work with. God bless Steven! Shaleena is also very well liked by my husband. She provides excellent care and a plesant personality. She is a keeper! - Dolores T."
Dolores T.Broomall, PA)
"My families experience with Synergy HomeCare was exceptional from start to finish. Travis went out of his way to help me sort through issues related to care at Riddle Village. This went well beyond simply providing home care services. He introduced me to critical staff, he attended care conferences and when he made a commitment, he followed through. He committed time and effort to establishing the relationship and invested time to help me and my Aunt get through to a safe discharge from skilled nursing and back to her apartment. Not only were we satisfied, we very much appreciated the help he provided. As I researched various providers, I was impressed by Synergy's employment advertisements that start with seeking kind individuals that want to help other people. Their preference on hiring caring people really shows. Also, I was impressed by the paperwork used to begin care. It seeks standard information but also goes beyond that to explain patient rights and provides contact information in the event there is a problem with care. The care provided by Synergy staff was also fantastic. We needed overnight and daytime care for a limited period of time to safely transition my aunt from skilled nursing to her apartment. The caretakers were timely, helpful and thoughtful. I would strongly recommend Synergy to anyone needing home care."
Duke PepperMedia, PA)
"Dear Negar, Thanks very much for keeping in touch; Mary Ann, Kathy and I all are very impressed with Synergy HomeCare. Kathy and I were speaking about you this morning and agreed that while we realize you are in the "business" of Home Care, it's apparent that you have a deep, caring and respectful feeling for what you do. Never once did we feel pressured or uneasy with your input; Travis, too, impressed us similarly… please know that I have spoken highly of our experience with Synergy HomeCare to several people; word-of-mouth is the best 'advertising' possible, in my opinion! Take good care, Eileen L"
Eileen LWayne, PA)
"Within a couple of hours of the first contact with Synergy, both administrators were at the hospital to meet with me and my family. That evening Negar Jahanbin was at our home with an aide! She was back the next morning to introduce the morning aide to us, and both Travis and Negar were back that evening to ensure everything was going according to plan with my husband. There was daily contact with the administrators throughout the start of service and frequently on an ongoing basis. They are the most caring and conscientious individuals and they obviously love what they do. If homecare is necessary, these two can make it a pleasant experience because you know they really care for your family as much as you do!"
Eleanor P.Downingtown, PA)
"We are very grateful for the love and care our wife/mother Mary Ellen received from Synergy HomeCare. The team's genuine compassion and devotion to her comfort and health was inspiring and most comforting to us during such a stressful time. The nine caregivers that provided around the clock care for my mom in her final weeks were amazingly professional and compassionate. The support that Travis & Negar provided to our family and their team of caregivers stands out in my mind as something we wouldn't have received if we went with another agency. We felt that everyone from office staff to caregivers was truly an angel to our family."
Ellen G.Drexel Hill, PA)
"I learned of Synergy HomeCare through the Social Services Director at Wellington Terrace and am completely satisfied with the care my dad has received. During Dad's "delusional" phase after surgery the caregivers were understanding of his situation, sensitive and responsive to his needs, and patient with his requests. Negar and Travis the Administrators have been very accessible and reliable throughout the whole process. They listened patiently during start of service and did their best to accommodate our requests. We would certainly recommend Synergy HomeCare to other families looking for home care services."
Hallette A.King of Prussia, PA)
"I highly recommend Synergy HomeCare. Negar and Travis were great to deal with and always available when needed. My three favorite caregivers are Nicole, Monet, and Patience. All were sincere, devoted employees. I made the right choice for my Dad with Synergy HomeCare. Please feel free to call me if a recommendation is needed."
Jane G.Newtown Square, PA)
"I have shared my enthusiasm with my family, my friends, healthcare and administrator of Riddle Village. I was impressed by their caring and professional attitude. My trip for x-rays to the Riddle Hospital and transport was well organized. I am looking forward to having my needs met by Synergy as they develop."
Jane HMedia, PA)
"The team at Synergy HomeCare is terrific! The initial phone inquiry with Negar was very professional, informative and compassionate and the start of service was flawless. Karla, the weekday caregiver, has been a god-send especially during this tough time (wife passed away). The customer service has been outstanding and the owners are highly accessible as I received immediate responses and return calls to my questions and concerns. It is a pleasure working with such a committed, compassionate, and professional home care company."
Janet A.Wayne, PA)
"Moukfaru was wonderful. He has great attributes: pleasant, initiative, cooperative, unobtrusice yet alert, interested and interesting, good driver, strong, competent, and resourceful. My experience, having Mouk help with Bill, when we traveled from Riddle Village to Oaks and back makes me think other trips are possible IF Mouk goes with us!"
Janet H.Media, PA)
"Carolyn is a very caring young lady! She has been quite helpful to my mom!"
Joan B.Broomall, PA)
"Synergy came into our lives at a very difficult time. Their ability to react, meet and place a caregiver was amazing. Their compassion and empathy was genuine for our situation. Our caregiver was an angel sent from about who we will indeed forever be indebeted to for treating our most precious mother like her own. From day one with Synergy, it was a personal, compassionate relationship."
Karen R.King of Prussia, PA)
"The team at Synergy HomeCare does everything possible to help with life altering changes. Everyone from office staff to our caregivers has been courteous, well informed, well trained, compassionate, light hearted, and most of all professional. The caregivers are very well trained, very patient with my mom, and always asking how they can help. The 7AM aids are also always on time. Synergy goes above and beyond expectations by providing advice on everything from buying supplies to working with different vendors we have for my mom. The office is always reachable and in control. I am very likely to recommend Synergy HomeCare. I don't ordinarily make such recommendations but would make an exception for Synergy."
Kathleen M.Havertown, PA)
"Ramatu is professional, caring, very knowledgable, and a perfect fit for my mother. I feel 100% confident knowing that my mother is with her. She is trustworthy, which is obviously very important when you have someone daily in your home. Synergy is lucky to have her as one of their employees. I'm lucky and blessed to have her care for my mother."
Kathryn W.Aston, PA)
"Dear Negar and Travis, I feel extremely grateful for the wonderful care that Priscilla, Tanya, and Kristen give to my mother, Nancy. Their professional, caring and respectful attitude gives me piece of mind knowing they are there taking good care of her when we can't be with her. Priscilla came on before mom's health started to deteriorate - so I thing she got to know "the somewhat real" Nancy. Mom took an immediate liking to her. They could converse and even played Yahtzee. Although I do not see much of Priscilla (she works mornings when I am at work), we do talk on the phone. I appreciate her suggestions, the way she tries to stimulate mom's mind, and of course, according to mom - she makes the best frizz beef on toast ever! My brothers and I see Tanya on a regular basis since one of us is usually there for supper. We are quite impressed with her - and when mom sees her coming in, she always has a smile for Tanya. You can tell Tanya has experience with geriatrics. She has a way about her that mom responds to. She just always knows what to do - especially the personal aspect of mom's care. I don't want to get to technical here but let's just say that Tanya exhibits good common sense. I think part of her success with mom is how patient she is with her. I feel she truly understands mom's condition and acts accordingly. She always seems to know what to do. We also see Kristen on a regular basis and are extremely glad she is back taking care of mom. She too has a way about her that mom responds to - maybe because she likes baseball and she and mom watch the Phillies games!!! She is knowledgeable in regards to mom's care and understands her needs and how to get the job done. She is patient and very respectful with her. I feel she treat mom the way she would treat her own mother. Priscilla, Tanya, and Kristen have been very helpful in suggesting and explaining ways to better help in her care - most recently with the sit to stand lift! I honestly didn't know you could get such a device in the home. I must mention that my mom's apartment is always clean and her wash is always done in a timely fashion. My mom is lucky to have Priscilla, Tanya, and Kristen caring for her. Synergy HomeCare is outstanding and we are appreciative of all the help they have been to our family."
Kathy H.Reading, PA)
"I never met the caregivers for our father due to being away most of the time. I can tell you that by Dad's demeanor after services that his mood has always been good. As you know, dementia patients become disrupted very easily. Not once was Dad ever upset after a visit from Synergy personnel. Thank you again and we will be in touch."
Kim B.King of Prussia, PA)
"Mr. V. was especially fond of Mike and Sabiray. They both did an excellent job!"
Margaret S.Newtown Square, PA)
"I have had dealings with Travis McMenimon and Negar Jahanbin and am highly satisfied with their prompt and caring responses to any concerns I may have. I was impressed with the e-mail from Lauren Rose, the new Client Care Coordinator, introducing herself and the fact that she went to see my sister to introduce herself in person. My sister and I love her caregiver Evelyn. When I have talked on the phone with her to ask for something, i.e. to water my sister's flowers, she has already done it. She is a self-stated woman who sees what needs to be done and does it. She is a caring and special person, and I am fortunate to have her to care for my sister, Marianna, at Riddle."
Marge K.Gaithersburg, MD)
"Travis McMenimon has been my primary contact and he is always readily available, understanding, and helpful. Sometrimes when I call him about something he is already aware and working on it. My sister is happy with the caregivers who come and this is very satisfying to me. On the few occasions I havent talked to Travis, I spoke with Negar who was also helpful. It is reassuring to know Travis is there to help me with anything I need for my sister's care. Kudos to Travis!"
Marge K.King of Prussia, PA)
"Ashley is exceptional. Bill and Chris are outstanding."
Marika S.King of Prussia, PA)
"I am happy to return your survey in which I have given Synergy high marks in every category. I shall abslutely recommend you to others and use your services again. You cared for my husband Jim in the last week of his life, keeping him comfortable and safe and giving me peace of mind when I could not be with him. I had no idea when I went through the somewhat lengthy initial assessment process that you would be able to match our needs so successfully with the caregivers who were experienced and confident, as well as empathetic. They not only followed our care plan, but they also improved on it. In particular, I thank Kasha for her extraordinary skill and kindness to Jim and me. It gives me comfort to know that she was with him he died. She is an unusual person- smart, dedicated, caring. I am sure that she will continue to make a contribution in the health care field. I also extend my thanks to Lauren Rose, your client care coordinator. In her quiet, efficient way she gave me confidence that I had chosen the right people for Jim's care; and each subsuquent contact with her confirmed that."
Marjorie P.Berwyn, PA)
"Travis and Negar have developed excellent systems that ensure a caregiver is where they need to be doing what needs to be done. I am very satisfied with the quality of care. What stands out most for me is their responsiveness and communication."
Mary Ann B.Media, PA)
"When looking for a care provider for my dad, I researched many care agencies online. I found that Synergy was the best in working proactively with the client and my family. Upon calling the caring and concerned nature of the staff was immediately confirmed over the phone and again at the home consultation. I am very satisfied with the services that have been provided by Steve, our caregiver. My father lights up when Steve walks through the door! Steve is a great listener and very compassionate. He has a calming manner about him and I can tell my dad is very happy when he and Steve spend time together. Overall my experience with your agency has been outstanding! Everyone from the Owners, Office Staff and Caregivers has been compassionate and helpful to my Dad and Family's needs."
Mary Ann Q.Phoenixville, PA)