Our COVID-19 Policy
At SYNERGY HomeCare our number one priority is always the safety and well-being of our clients and caregivers. SYNERGY HomeCare practices safety measures issued by the CDC, OSHA, and state and local health departments to ensure the health and well-being of our clients and caregivers. These measures include temperature checks, providing our staff with appropriate personal protective equipment, instruction on frequent hand washing, maintaining social distancing when applicable, and the sanitization of your home. Additional practices may exist based on state or local regulations.
All SYNERGY HomeCare locations are independently owned and operated and are responsible for monitoring and complying with applicable safety measures in effect in the communities they serve.
What brings you to SYNERGY HomeCare of Chelsea?
You probably have a loved one—most likely an aging parent— who needs non-medical home care. We’ve been in your shoes. We understand and can help. We’ll make you the family hero by providing compassionate home care for your loved one. Your family will appreciate your due diligence in selecting the right choice in-home care.
Or is it you who needs home care?
You don’t want your adult children to be burdened with your need for some extra help with the day-to-day. Or maybe you don’t have any relatives nearby. LEARN ABOUT OUR SENIOR SAFETY NET
The good news is that our experience in-home care is extensive and we care for your loved one with the compassion that we’d give our own family member. We’ll even bet we share the same mantra: family first.
Our secret sauce is key to our success
No matter who in your family needs some help at home, our secret sauce is what we are praised for, time and again. It's a mixture of compassion, love, empathy and continuity of experienced care infused with strong communication, whether we’re with your loved one for a couple of hours or a 24/7 live-in arrangement.
If you’re shopping around for in-home care for a parent or loved one, you’re probably a little stressed about the process. And quite possibly tired of every home care agency telling you “we’re the best.” It’s hard. Be sure to have prospective agencies explain their secret sauce!
You are not alone
According to a Gallup-Healthways study, more than 1 in 6 Americans working full-time or part-time report assisting with the care of an elderly or disabled family member, relative or friend. Family caregivers indicated that this assistance significantly affected their work life. Adult children don't want their parents having to leave their homes due to age-related illness or impairment. Many family caregivers spend more than 25 hours a week — in addition to their outside job and managing their household/family — caring for elderly parents and family members.
With someone else to take care of daily caregiving needs, family members (that's you!) can return to simply enjoying their relationship with an aging parent. Instead of feeling overburdened and guilty, time together can be spent creating new and recalling old memories.
Best thing you’ll do today
Most people who are new at this, like you perhaps, approach us because they have an aging parent who needs in-home help. If that’s why you’re here, we recommend that you download this free guide on elder caregiving, “Where to Begin.” It will answer most of your questions and help you define a go-forward strategy.
DOWNLOAD HERE
We’ll prove how good we are
While we do believe that our agency is a smart choice for non-medical in-home care, we’d like to prove it to you, in real-time, and we begin that journey with an in-home care and safety assessment that costs you nothing. It's a good opportunity for you to learn about us as an agency and as caring professionals, as it involves our care team meeting with you and any other involved family members, and of course, your loved one, if you desire.
The in-home visit:
we do a little detective work to determine
your best options for home care
Basically, we learn everything we can about your loved one—when they take their prescription medicine /dosage to what their favorite foods are to habits, limitations and so on. A home safety inspection is performed to identify potential safety hazards. We gather information about what you expect from caregiving so that we can meet, or exceed your expectations. And, a key part of our care is communication with you so that you can have the peace of mind knowing that your loved one is well cared for. We'll be sure to ask you to identify any problems, special needs, strengths, weaknesses and resources, as well as evaluate your loved one's:
- medications and dosing
- medical history
- physical abilities
- cognitive abilities
- social assessment
- safety issues within the home
- short and long term goals
- communication methods and expectations
The top-ranking benefits
of our assessment
The benefit that towers above all others is the peace of mind that you feel from knowing you've finally initiated care for the person who may have spent a lifetime caring for you. And some argue that they are more excited at the cost savings of home care versus an assisted living facility or nursing home. Most of our clients indicate they feel so much better from the peace of mind we offer, but they’re equally as happy about saving a lot of money by using in-home care.
You’re still their baby
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Something that seems to be a sensitive topic for some adult children, is breaking the news to their aging parents that they need in-home care. We work with you to help with the message delivery to your parents, as we’ve done it so often, that we understand the process an older person goes through when they believe they are losing their independence and others are beginning to control them. We know the right words, the explanations and the logic to convey to make this a smooth transition—just another benefit of home care. Download our Conversation on Aging, a guide to discussing in-home care with your aging parents.
PSST—What assisted living, rehab and nursing home facilities don’t want you to know
In-home care is a cost-effective way for loved ones recuperating from a hospital stay or who, because of functional or cognitive disability, are unable to fully take care of themselves. In fact, post-hospital patients who receive home care services are less likely to be readmitted for hospitalization.
And the little secret about in-home care that you'll never hear from an assisted living facility or nursing home: one on one, individual care is given by in-home caregivers, not one caregiver for every 12 patients, like their facilities. Think about that!
The beauty of in-home care is that it reinforces and supports the care provided by family members and friends, while your loved one maintains their dignity and independence—and morale.
We’re great at long-distance relationships
Are you coordinating caregiving from out of town? When you are confident that your home care provider is top-notch in both caregiving and communication, there’s a certain peace of mind that accompanies that confidence. It may even help you sleep at night. We are there when you can’t be.
We have “The Calling”
Our success speaks for us. We are proud of our reputation. Having a career, or as we say, ‘passion,’ where we help make others’ lives better through our compassionate home care is why we are happily engaged in the calling of in-home care.
We’ll make you the family hero
If your siblings and other family have appointed you as the designated home care detective, we will make you the family hero.by providing the most complete details of what home care entails, why it works and how it will enrich your loved one’s quality of life. You’ll be able to share a blueprint of care with your siblings and family.
We’ve got it covered for you
As professional and compassionate caregivers, you can trust your choice of SYNERGY HomeCare of Chelsea to have all the bases covered, especially these, which are the answers to new clients’ most frequently asked questions:
- Background checks. Caregivers have undergone and passed a national background check.
- Relevant experience. SYNERGY HomeCare has some caregivers with experience in caring for people struggling with the same illness or condition affecting your loved one.
- Backup care. If the caregiver is sick or doesn’t work out, we can find a replacement quickly.
- Communication. We have open communication, provide status reports and are available 24/7 if you have questions or concerns.
- Fast upgrades. If the care level or diagnosis changes, we can quickly provide a caregiver with more training.
- Liability protection. If a caregiver is injured on the job, our insurance covers the cost.
50 WAYS WE CAN HELP YOU RIGHT NOW
Have more questions?
You probably have a lot of them! Call us and we’ll answer them for you. We are happy to help you get control of a tough situation and get your loved one’s life (and yours) back on track.
There’s no obligation; you’ll just get the answers you’re seeking and the solution you need.
Plus, you'll get to know us, and get a taste of our secret sauce!
Call SYNERGY HomeCare of Chelsea
(734) 433-9007
Your locally owned home care agency in Chelsea, MI
Independently Owned & Operated
Got Questions? Talk With Us.
ALL FIELDS REQUIRED
Client Testimonials
"From the first day that I contacted Nicole at Synergy until the last day that the Caregivers left my parents home, my siblings and I were thoroughly impressed with this entire organization. The care that was given to my parents was phenomenal. Someone was always there to take care of their needs, and we were continuously kept informed. My folks loved having the Caretakers attend to them and they all became great friends. Thank you so much to the owners, office staff, and all the Caregivers for your support and great care. I do not know what we would have done without you! We will recommend you, highly, to anyone needing in-home care. An added note: A very special thanks to Nicole Greer and Ronda Golip!"
Nancy KistlerSouth Lyon, MI)
"My mother received excellent care from Synergy Homecare. Dana and Nicole were wonderful and helped my mom a lot. I would definately recommend Synergy Homecare!"
Mary R.Chelsea, MI)
"Just excellent service. Peachy!!"
Marjorie R.Chelsea, MI)
"The two girls I have taking care of me are really friendly, helpful and officient. They do everything I ask them to do. I am very happy with their work and how they help me everyday."
Marilyn J.Chelsea, MI)
"The 2 girls I have are very friendly, helpful and efficient. They do everything I ask them to do and I'm very happy with their work. They are intelligent people."
Marilyn J.Chelsea, MI)
"Synergy came on board with less than 24 hours after requesting Caregivers. For the next 3 months staff were always accomodating when I called requesting changes in staffing needs--including a holiday request for all day & night care due to an unexplained illness. All of the Caregivers were kind, thoughtful, & attentive to my father's needs & wishes. With Synergy Caregivers on the job, I was confident that I could continue with my daily routine & responsibilities and maintain my sanity."
John W.Brighton, MI)
"I was with an agency with which I was not totally satisfied. I interviewed four other agencies recommended by the Veteran's Administration because my elderly husband is a disabled veteran. I chose to sign up with Synergy HomeCare. They have been dependable, not missing a day with us, which had happened with the first agency we were with. When I need an emergency fill-in they have been able to provide an aide. If an aide is new, they will provide an aide who has been here to train her or him. I have changed from shifts to 24-hour live-ins with a days notice. I rely on them to take care of my husband's needs. Synergy employees have been helpful and reliable. I recommend them."
Jean E.Ann Arbor, MI)
"It was great to know that Synergy would take care of my husband Charles in a caring and professional manner when I was knocked off my bike by a car and had to be hospitalized for five days. And on my return from the hospital they took very good care of me."
HilaryAnn Arbor, MI)
"Synergy HomeCare took very good care of me at my home for four weeks when I was laid up. To have the help at my home for that time was great the girls that I had take care of me were wonderful, and very kind. I would call synergy again if I ever needed help."
Fred N.Chelsea, MI)
"Our experience with Synergy HomeCare was exceptional. We needed help desperately and it came about the week of Christmas. We were able to begin care for our mother with Synergy on Christmas Eve, with very little notice. Nicole went far beyond what would be expected and put us at ease. We employed Synergy through mom's passon on January 3rd. Each individual who showed up each day was caring and fully competant in all of the needs we had. They had suggestions to help us and were always pleasant and never overly intrusive. I was also very impressed witht he ease of adjusting time and schdeules at short notice. When a call was put in to Synergy, it was promptly returned and pleasantly and calmly my changes were made even on the same day. Both Nicole and Ron handeled themselves very proffesionally, personally and caring which is very aprrieciated when family is under such stress. The journals that are kept each day were very helpful to us in changing over care from professional to family based. Thank you so much for making a most difficult time as smooth and comfortable as possible. We are and will recommend Synergy to anyone who we know who finds themselves in need of homecare."
FannieChelsea, MI)
"Our experience with Synergy HomeCare was exceptional. We needed help desperately and it came about the week of Christmas. We were able to begin care for our mother with Synergy on Christmas Eve, with very little notice. Nicole went far beyond what would be expected and put us at ease. We employed Synergy through mom's passon on January 3rd. Each individual who showed up each day was caring and fully competant in all of the needs we had. They had suggestions to help us and were always pleasant and never overly intrusive. I was also very impressed witht he ease of adjusting time and schdeules at short notice. When a call was put in to Synergy, it was promptly returned and pleasantly and calmly my changes were made even on the same day. Both Nicole and Ron handeled themselves very proffesionally, personally and caring which is very aprrieciated when family is under such stress. The journals that are kept each day were very helpful to us in changing over care from professional to family based. Thank you so much for making a most difficult time as smooth and comfortable as possible. We are and will recommend Synergy to anyone who we know who finds themselves in need of homecare."
Fannie S.Chelsea, MI)
"We have been extremely happy with all of our home health care workers. They unanimously have kind and caring dispositions. If we ever have a concern, Synergy has been quick to act. Thank you!"
Esther CollisAnn Arbor, MI)
"I would like to take this opportunity to thank Synergy for assisting with in-home care for my mother who has dementia. The staff members are professional, courteous, friendly & caring and have allowed my mother the ability to stay and live in her home with this disease for as long as physically possible."
Doug PChelsea, MI)
"I was extremely appreciative, that when my fathers care needs changed, I was able to call Nicole Greer for guidance and assistance. She arranged around the clock care at a moments notice. This relieved the pressure and stress on my family and the staff where my father was being taken care of. One particular caregiver, Ellen, was wonderful with my father. She made certain his physical and mental needs were met everyday. Thank You!"
Laura M.Chelsea, MI)
"Dear Nicole and staff, This letter is long overdue. I do apologize for this. I would like to take the opportunity to express to you and your staff the gratitude that myself and my family has for each and every one of you during your care of my mother, Sally K. My mother took a horrible fall in September, 2009. Mom suffered a fractured wrist, subdural hematoma, dementia issues, was even given a feeding tube and several other problems. After her hospital stay of 10 days, she was moved to a rehab facility for physical and occupational therapy. Several days prior to Thanksgiving 2009, mom was released from rehab and moved back to her assisted living facility. One day into mom's return, it became very apparent to my brother Dave, myself and the assisted living nurse that Mom was NOT safe to live alone, as the rehab facility lead us to believe. Here it was a few days before a holiday and we felt very lost, frightened and alone. The assisted living facility nurse gave us the number to Synergy and EVERYTHING began to turn around! You, Nicole, gave us hope and relief in our time of need. You comforted us and assured us that help is available 24 hours a day/7 days a week. Your staff that cared for mom was the most outstanding and loving group of women. They cared for mother with a gentle-hand, providing for all mother's needs and wonderful conversation. Mother came to truly enjoy their company and the help they gave to her. I cannot express how grateful my brother and I are to each and every one of your staff. Each time we came for a visit with mother, it was obvious to us how attentive your staff was to mom. The ladies were encouraging to mom--even taking her to activities. Mom felt that she had made new friends with your staff and looked forward to seeing them all. In January of 2010, mom took yet another fall. This fall proved to be serious again. She compressed her upper spine. It became clear to us that mom's osteoporosis was more severe than we realized. After another stay in rehab, the doctors advised us that Mom needed a full 24-hour care facility. Mom was moved in February to an adult foster care facility. Mother peacefully passed away on November 10, 2010 with my brother and myself at her side. Nicole, you provided us our first encounter of true caregiving. You set the standard of what kind of care we expected for our mother. And, I will never forget your kind words during our initial conversation as I was trying to talk and all I could do was cry. God blessed my family the day you and your staff came into our lives. Thank you for all you have done for my mother and for us, from the bottom of my heart!"
Claudia B.Brighton, MI)
"Our caregivers are kind and honest. We are always refreshed by the people that come from Synergy. We rely on their energy and goodwill and are thankful for their presence."
Caroline T.Chelsea, MI)
"All 3 Synergy caretakers we had were excellent--kind and competent. Katie, who took care of Jack for many months was such a caring, thoughtful combination of personal and professional. She made my life much easier, and won Jack's complete confidence. Everyone who overheard her interacting with Jack commented on how sweet she was with him, always positive and encouraging. She was always helpful, washing up any dishes if she was in the kitchen, or vacuuming while Jack was busy with something. She was also an inspiring young woman in her steady work toward her goals and her desire to be of service. We considered ourselves lucky to have her, and hope others have the good luck of having such great help."
Karen C.Chelsea, MI)
"I was very pleased with the care we recieved through Synergy HomeCare in Ann Arbor. Nicole, the owner, was very responsive and easy to work with. The workers she sent were reliable and developed a caring relationship with my father, at such a difficult time. My dad was dying at the age of 91, it was so important to work with caring people you can trust. I highly recommend Synergy HomeCare."
Julie F.Chelsea, MI)
"I am very thankful and satisfied with the excellent care of the caregivers, nurses and physical therapists. If I should have another need for HomeCare I would choose Synergy. I have no complaints, all the caregivers had positive attitudes and professional care."
Betty T.Chelsea, MI)
"Ashley, the Caregiver that Synergy sent to help my mother following her back surgery was exceptional! She exhibited patience, kindness, and compassion. Because of the quality care she received, my mother was more willing to comply with her care plan and recovered without a problem. I will not hesitate to call Synergy for help with my Mother's care."
Judy R.Chelsea, MI)
"Having worked in the health care field for many years, I was immediately impressed by the quality of care provided by Synergy Home Care based out of Chelsea, Michigan. I have always insisted on working for companies that only provide the best in their field - Synergy Home Care is that company for Home Health Care."
BrianChelsea, MI)
