Synergy HomeCare of North Atlanta (Alpharetta) is a rapidly growing non-medical homecare company and is expanding our office team. We are looking for someone who will be the right fit for our close-knit team and who can help us as we grow with employee recruitment and retention.

The Human Resource Assistant/Junior Scheduler is primarily responsible for assisting with day-to-day administrative tasks completing human resource employee paperwork and processes.

The Human Resource Assistant/Junior Scheduler will also assist the Scheduling department in developing and maintaining caregiver schedules and finding qualified staff in a timely manner, to support and contribute to the needs of the organization and clients served. In addition to these duties, the Human Resource Assistant/Junior Scheduler will assist with handling inbound calls, greeting walk-ins including fellow employees and new hire applicants, organization of office products, and orientation packets.

The Human Resource Assistant/Junior Scheduler reports directly to the HR Manager.

Duties and Responsibilities

• Responds to caregiver inquiries
• Call caregivers; review position and schedule interviews
• Document and track inquiries, interviews, and no-shows

Interviews Caregivers

• Reviews completed application
• Ensures that new hires read and sign a non-compete agreement
• Reviews position description
• Conducts interview

Completes the Following after an Interview

• Check references (2)
• Conduct employment verification (1)
• Schedule employees for orientation (do all of this on Outlook and e-mail information to the internal attendee to save time—there should be four to six individuals in an orientation group with a three-hour block)

Conducts New-Hire Orientation

• Reviews new-hire orientation packet
• Reviews new-hire paperwork and verify the correctness
  • State and federal taxes
  • I-9 form
  • Two forms of identification
  • Copies of CPR, First Aid, TB, and Class Once Clearance Card
  • Training Checklist
  • Hepatitis B Refusal
  • Payroll Procedures

Completes the Following after Orientation

• Take pictures for identification badges (include name, picture, office information)
• Organize new hire paperwork
  • State and federal taxes
  • I-9 form
  • Two forms of identification
  • Copies of CPR, First Aid, TB, and NCIC Report (National Crime and Information Center/Fingerprint card goes into the Scheduling Software Database
  • Training Checklist
  • Payroll Procedures
• Create employee file
• Complete I-9 form

Conducts State Agency Reporting and Background Checks For Newly-Hired Employees

• Report new hires to state new-hire reporting
• Process background checks

Inputs Caregiver Information into the Scheduling Software Database

• Documents all interactions with caregivers
• Documents caregiver absences and breach of company policies
• Documents caregiver accomplishments

Conducts Weekly Reporting

• Track number of interviews, orientations, new hires, employees not working, and terminated employees
• Track caregiver’s start dates and anniversaries for evaluations and raises

Processes Employee Changes

• Document employee changes in employee file and Scheduling Software Database

Maintains Files

• Track certification for expirations
• Notify caregivers of expired certifications

Required Skills

• Ability to multi-task
• Excellent time management and organizational skills
• Work closely with other team members
• Maintain a professional office environment and promote a positive image for the company
• Strong written and verbal communication skills
• Strong skills in Microsoft Word, Google Apps, and internet search engines
• Operate standard office equipment efficiently

Preferred Qualifications

• Degree: Minimum High School Diploma or Equivalent, preferred recruiting or scheduling experience
• Home care experience preferred, but not required
• Must be willing to participate in on-call after-hours telephone rotation (this includes weekends and holidays) answering phones, managing inquiries, and assisting with scheduling issues on a rotation with other offices personal – ideally no more than 1 weekend per month – This can be done from home)
• Hours are full time 9 am-6 pm Monday through Friday

Benefits:

• Bi-Weekly pay with direct deposit
• 2 weeks paid vacation/PTO
• Health Insurance Coverage Available

If you are interested in learning more about SYNERGY HomeCare, please visit our web site at https://www.synergyhomecare.com/agencies/ga/alpharetta/ga01/careers/?state=GA&zip=30022

Email your resume today to: [email protected]